ITSM · bidirectional · real-time
ServiceNow integration, without the scripting
Connect ServiceNow to your ITSM, DevOps, CRM and monitoring tools with no-code, bidirectional, real-time sync — records stay aligned across every system, comments and attachments included.
Live sync
99.8% success
ServiceNow Incident
S-1042
Jira Synced record
J-482
Incident↔ synced
Change↔ synced
Problem↔ synced
What ZigiOps connects ServiceNow to
Amazon CloudWatch 
AppDynamics 
Azure DevOps 
Azure Monitor 
Bitbucket 
BMC Helix 
BMC Remedy BMC Remedyforce 
BMC TrueSight 
CA UIM 
Cherwell 
Datadog 
Dynatrace 
Freshservice 
GitHub 
Icinga 
IFS Cloud 
Jenkins 
Jira 
Jira Product Discovery 
Jira Service Management 
Kubernetes 
ManageEngine OpManager Plus 
ManageEngine ServiceDesk Plus 
Microsoft Dynamics 365 
Microsoft Intune 
MS SCOM 
Nagios 
New Relic 
Nutanix 
OpsBridge 
Oracle Enterprise Manager 
PagerDuty 
Prometheus 
Salesforce 
SAP Solution Manager 
SCADA 
SolarWinds 
Splunk 
VMware SD-WAN vROps 
Zabbix 
BMC Atrium 
CircleCI 
ConnectWise 
Foglight 
Freshdesk 
IFS assyst 
Ivanti 
OPTIC Data Lake 
Signl4 
TOPdesk 
xMatters 
Zendesk Sell 
Zendesk Support 
ZigiOps Web Listener Integrations Supported data types
IncidentChangeProblemRequestTaskCMDB CICommentsAttachments
Example mapping · ServiceNow ↔ Jira
Incident ↔ Issue
Priority ↔ Priority
Comments ↔ Comments
Attachments ↔ Attachments
99.8%+
Sustained real-time sync success
65–90%
Less manual cross-system work
45–75%
Faster incident & change cycles
Up to 10×
Reduction in operational friction
ServiceNow integration FAQ
What can ZigiOps sync from ServiceNow?
Incidents, changes, problems, requests, tasks and CMDB configuration items — including comments, work notes and attachments — with full workflow fidelity.
Is the ServiceNow integration bidirectional?
Yes. Updates flow both ways in real time, and conflict-resolution logic keeps both systems authoritative.
See your ServiceNow data sync live
Book a demo and we'll connect ServiceNow to your target system in real time.