Network operations at volumes that break brittle scripts
A single fiber cut can throw thousands of SNMP traps across SolarWinds, Zabbix and Prometheus in minutes. ZigiOps correlates monitoring, ITSM and on-call tooling in real time, at a volume brittle point-to-point scripts can’t sustain.
Network alerts, service desk tickets and on-call pages live in separate systems, and event volume during a network-wide incident is too high for manual triage — or a custom script written for calmer days — to keep pace with.
ZigiOps de-duplicates and routes alerts into incidents automatically, then keeps resolution status synchronized across monitoring, ITSM and on-call tooling — built to sustain high-volume, continuous sync without dropping events.
Where this shows up
Specific moments this breaks today, and what changes.
A single fiber cut fans out into thousands of raw SNMP alerts across SolarWinds and Zabbix — flooding the NOC queue with noise instead of one clear incident.
Engineering resolves the root cause in ServiceNow, but PagerDuty still shows the incident active — so the next on-call engineer gets paged for a non-issue at 3am.
The overnight NOC works off Zabbix dashboards; the day service desk works off ServiceNow tickets — the handoff loses context every single morning.
How it works
SolarWinds, Zabbix, Prometheus and other network monitoring platforms alongside your ITSM and on-call tool.
No-code filters decide which alerts become incidents, at what priority, and how duplicates are collapsed.
Real-time, bidirectional sync built to hold up under continuous, high-frequency event traffic without dropping updates.
Relevant integrations
Alert volume used to mean alert fatigue. Now it means more incidents get routed correctly, automatically, and the SLA clock only runs on what’s actually still open.
Frequently asked questions
Can ZigiOps handle high alert volumes?
Yes — the platform is built for continuous, high-frequency sync across monitoring and ITSM tools without dropping events, even during network-wide incidents.
Can we filter and de-duplicate which alerts create incidents?
Yes, using no-code filters and conditional rules based on severity, source, or any field you choose.
Does it keep on-call paging in sync when engineering closes an issue?
Yes — resolution status flows back to PagerDuty or your paging tool so on-call isn't paged for issues already closed.
Does it support NOC dashboards?
ZigiOps syncs into the ITSM and monitoring tools your NOC already uses — it doesn't require a new dashboard or replace existing ones.
See high-volume sync in action
Watch alert-to-incident routing run live at network scale.