Industry · Government & security

Integration cleared for restricted environments

Public sector IT often can't send data to a third-party cloud at all, and every new connection has to survive an Authority to Operate review. ZigiOps runs fully on-premises and never stores a copy of anything it moves.

The problem

Agencies need ITSM, case-management and monitoring systems to stay in sync, but most integration platforms require routing data through vendor-hosted infrastructure — a non-starter for restricted environments, and a fresh accreditation cycle every time a new connector is proposed.

The solution

ZigiOps deploys fully on-premises, inside your network boundary, and moves data directly between systems without storing a copy — meeting data-residency and isolation requirements by design, with no new data store for an ATO review to evaluate.

Where this shows up

Specific moments this breaks today, and what changes.

A new connector means a new accreditation cycle

Linking BMC Remedy to Ivanti would normally introduce a staging database that has to go through its own Authority to Operate review before it can touch production data.

BMC RemedyIvanti
No new data store to accredit — the stateless connector fits inside an existing ATO boundary.
Citizen service requests can't cross into hosted middleware

A public-facing service request needs to update an internal case-management ticket, but routing it through hosted middleware would expose citizen data outside the network boundary.

ServiceNowJira
Data moves directly between systems inside the boundary — nothing passes through external infrastructure.
Air-gapped networks still need ITSM data in sync

Systems with no external connectivity still need incident and case data synchronized between tools, but most iPaaS products assume outbound internet access to a hosted control plane.

JiraServiceNow
ZigiOps runs entirely inside the boundary, with no dependency on external infrastructure.

How it works

Deploy inside your network

ZigiOps installs fully on-premises, with no requirement to route data through external infrastructure.

Connect ITSM and case systems

ServiceNow, BMC Remedy, Ivanti and other systems already approved for your environment.

Sync with nothing stored

Data moves directly between systems in real time — no copy persists anywhere, inside or outside the boundary.

Relevant integrations

0
Records stored by the platform
100%
On-premises deployable
99.8%+
Sustained sync success
Being able to deploy entirely inside our network was the deciding factor — nothing left our perimeter, and the accreditation review had nothing new to assess.
IT Infrastructure Lead, public sector agency

Frequently asked questions

Can ZigiOps run fully on-premises, including air-gapped networks?

Yes. ZigiOps can deploy entirely inside your network boundary with no dependency on external infrastructure.

Does any data leave our environment?

No. In an on-premises deployment, data moves directly between your connected systems and never leaves your network.

Does a new connector require a fresh Authority to Operate review?

Because ZigiOps introduces no new data store, most agencies find it fits inside an existing accreditation boundary rather than triggering a full new ATO cycle — confirm specifics with your security office.

Can this support classified or restricted networks?

The on-premises, stateless architecture is designed to meet strict isolation requirements — talk to our team about your specific environment.

Talk through an on-premises deployment

Our team can walk your security office through the architecture and controls.

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