In financial IT, every manual handoff costs minutes that matter, and every script adds another thing to review.
A trading-desk latency alert, a core-banking incident and a change ticket live in different systems. Reconciling them by hand takes time during market hours, and every new point-to-point script is another undocumented integration.
A trading-desk latency alert, a core-banking incident and a change ticket in SAP Solution Manager all live in different systems that don't talk to each other. Reconciling them by hand costs minutes that matter during market hours, and every new point-to-point script is another undocumented integration.
ZigiOps keeps each pair of systems in sync, two-way and in real time, with nothing stored in between, so your reviewers see one stateless connector and a visual mapping instead of custom scripts.
Where this shows up
Specific moments this breaks today, and what changes.
A market-data feed latency spike fires in Datadog, but nobody scripted a path into the risk desk's ticketing queue — so a trader loses minutes to a manual page before IT even opens an incident.
A core-banking outage gets logged in ServiceNow, but the customer's Salesforce case sits untouched — the relationship manager finds out from the client, not the system.
A SAP Solution Manager change ticket triggers a related ServiceNow change, but the connection between the two only exists in someone's memory, until someone asks for it in writing.
Handoffs automated, with nothing to dig through
Each pair of systems stays in sync without scripts, and nothing is persisted in between.
ZigiOps moves data directly between systems and keeps no copy. Run it inside your own network or in the cloud. ISO 27001 certified.
Every field mapping is configured visually, so what syncs where can be reviewed without reading code.
Incidents, cases and change records stay current on both sides, so nobody reconciles by hand during market hours.
COCC
COCC, a financial-services technology provider for community banks and credit unions, connected ServiceNow and Jira with ZigiOps.
- No-code, two-way sync with filters that decide which ServiceNow tasks become Jira issues.
How it works
ServiceNow, Salesforce, SAP Solution Manager and the monitoring tools your finance IT team runs.
Every mapping is visual, with no hidden logic buried in a script.
Data moves directly between systems with nothing persisted.
Integrations for financial IT
Two-way pair pages for the handoffs above.
See the Incident-to-Resolution workflow →
Relevant integrations
Frequently asked questions
Is ZigiOps suitable for regulated financial environments?
ZigiOps is stateless and stores none of your data, can run on-premises or in the cloud, and is ISO 27001 certified. Field mappings are visual, so what syncs where is easy to review.
Can we run this on-premises?
Yes, on-premises, SaaS or hybrid deployment are all supported — many finance customers keep the connector inside their own network boundary.
How do we document what syncs where?
Every field mapping is configured visually, so what syncs where can be reviewed in the ZigiOps interface without reading a script.
Can this connect trading-ops monitoring, not just ITSM?
Yes. Monitoring tools like Datadog can feed incidents into ServiceNow, with severity and routing rules you define.
Show us your financial IT handoffs. We'll map what can be automated.
Walk through mapping visibility and the stateless model with our team.