Integration your auditors won't flag
Financial services run on change-control windows, SOX evidence trails and vendor-risk reviews for every new connection. ZigiOps syncs ServiceNow, Salesforce Financial Services Cloud, SAP Solution Manager and trading-ops monitoring with a stateless architecture and a documented mapping trail.
A trading-desk latency alert, a core-banking incident and a change ticket in SAP Solution Manager all live in different systems that don't talk to each other. Reconciling them by hand costs minutes that matter during market hours, and every new point-to-point script is another undocumented integration examiners have to ask about.
ZigiOps links monitoring, ITSM, CRM and change-management systems bidirectionally, with nothing persisted in between — so examiners review one stateless connector and a visual mapping record instead of a web of custom scripts.
Where this shows up
Specific moments this breaks today, and what changes.
A market-data feed latency spike fires in Datadog, but nobody scripted a path into the risk desk's ticketing queue — so a trader loses minutes to a manual page before IT even opens an incident.
A core-banking outage gets logged in ServiceNow, but the customer's Salesforce case sits untouched — the relationship manager finds out from the client, not the system.
A SAP Solution Manager change ticket triggers a related ServiceNow change, but the connection between the two only exists in someone's memory — until an examiner asks for it in writing.
How it works
ServiceNow, Salesforce Financial Services Cloud, SAP Solution Manager and monitoring tools your finance IT team runs.
Every mapping is visual and documented — no hidden logic buried in a script an examiner can't read.
Data moves directly between systems with nothing persisted for auditors to question.
Relevant integrations
We could finally show auditors exactly what moved between systems and why — not just point at a script nobody remembered writing.
Frequently asked questions
Is ZigiOps suitable for regulated financial environments?
Yes. The stateless architecture and visual, documented field mappings are designed to hold up under strict change-control and audit requirements, including SOX-driven evidence trails.
Can we run this on-premises?
Yes, on-premises, SaaS or hybrid deployment are all supported — many finance customers keep the connector inside their own network boundary.
How do we document what syncs where for examiners?
Every field mapping is visual and exportable, giving you a clear record for internal review or regulatory examiners without reverse-engineering a script.
Can this connect trading-ops monitoring, not just ITSM?
Yes — monitoring tools like Datadog can feed incidents into ServiceNow with severity and routing rules tuned to market-hours response times.
Bring an audit-ready integration model
Walk through mapping visibility and the stateless model with our team.