BMC Remedyforce logo ServiceNow logo
BMC Remedyforce ↔ ServiceNow · bidirectional · real-time

BMC Remedyforce and ServiceNow, always in sync

Run BMC Remedyforce and ServiceNow as one system. ZigiOps syncs Incidents and Incidents bidirectionally in real time — no scripts required.

Live sync
99.8% success
BMC Remedyforce logo BMC Remedyforce
Record
BR-1042
ServiceNow logo ServiceNow
Synced record
S-482
Incident↔ synced
Priority↔ synced
Status↔ synced
The problem

Running BMC Remedyforce and ServiceNow side by side means the same Incident often has to be tracked, updated and closed in both systems separately — doubling the manual work for every ticket.

The solution

ZigiOps keeps BMC Remedyforce and ServiceNow synchronized bidirectionally, so an Incident created or updated in one system reflects automatically in the other, with no duplicate data entry.

How the BMC Remedyforce ↔ ServiceNow mapping works inside ZigiOps

A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.

Field mapping · BMC Remedyforce → ServiceNow
Field mapping Filters & triggers Conflict rules
BMC Remedyforce logo BMC Remedyforce
ServiceNow logo ServiceNow
Incident
Incident
Priority
Priority
Status
Status
Comment
Comments
Configured visually — no code, no pipelines. Every field stays in sync in real time.
99.8%+
Sustained real-time sync success
65–90%
Less manual cross-system work
45–75%
Faster incident & change cycles
Up to 10×
Reduction in operational friction

See BMC Remedyforce ↔ ServiceNow sync live

Book a demo and we'll connect your BMC Remedyforce and ServiceNow instances in real time.

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