BMC Remedyforce ↔ ServiceNow · two-way · real-time

BMC Remedyforce ↔ ServiceNow: two-way sync without the scripts

Run BMC Remedyforce and ServiceNow as one system. ZigiOps syncs Incidents and Incidents in both directions in real time — no scripts required.

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Live sync

99.8% success

BMC Remedyforce

Record

BR-1042

ServiceNow

Synced record

S-482

Incident↔ synced

Priority↔ synced

Status↔ synced

The problem

Running BMC Remedyforce and ServiceNow side by side means the same Incident often has to be tracked, updated and closed in both systems separately — doubling the manual work for every ticket.

The solution

ZigiOps keeps BMC Remedyforce and ServiceNow synchronized in both directions, so an Incident created or updated in one system reflects automatically in the other, with no duplicate data entry.

How the BMC Remedyforce ↔ ServiceNow mapping works inside ZigiOps

A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.

Field mapping · BMC Remedyforce → ServiceNow

BMC Remedyforce

ServiceNow

Incident

Priority

Status

Comment

Comments

Configured visually — no code, no pipelines. Every field stays in sync in real time.

99.8%+

Sustained real-time sync success

65–90%

Less manual cross-system work

45–75%

Faster incident & change cycles

Up to 10×

Reduction in operational friction

BM BMC Remedyforce connector Se ServiceNow connector

See BMC Remedyforce ↔ ServiceNow sync live

Book a demo and we'll connect your BMC Remedyforce and ServiceNow instances in real time.

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