Keep Azure Monitor and ServiceNow perfectly in sync
Give your service desk Azure Monitor context. ZigiOps turns Azure Monitor Alerts into ServiceNow Incidents in real time — status, priority and notes flow both ways, no scripts required.
Azure Monitor 
ServiceNow Azure Monitor catches issues first, but ServiceNow is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Alert into an Incident — or it falls through the cracks.
ZigiOps turns every Azure Monitor Alert into a ServiceNow Incident automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.
How the Azure Monitor ↔ ServiceNow mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Azure Monitor 
ServiceNow Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
Azure Monitor connector ServiceNow connector See Azure Monitor ↔ ServiceNow sync live
Book a demo and we'll connect your Azure Monitor and ServiceNow instances in real time.