Customer stories

Enterprises across finance, healthcare, property and telecom use ZigiOps to keep their systems in sync and migrate data without loss. Here's what that looks like in practice.

COCC Case Study
CO
COCC
Financial-services technology · USA
Cutting cross-system ticket handling in half

A financial-services provider replaced fragile scripts with ZigiOps and reclaimed hundreds of hours a month.

~50%less cross-system ticket handling time
Delta Dental - Case Study
DD
Delta Dental
Healthcare insurance
One source of truth across ITSM and DevOps

Bidirectional sync gave service management and engineering a shared, real-time view.

Real-timeshared view
PEXA Case Study
PX
PEXA
Property & e-conveyancing
Stateless integration clears security review

No-data-stored architecture was the deciding factor for a security-first organization.

0records stored
SingTel – Case Study
SG
Singtel
Telecommunications
Scaling cross-system operations

High-volume incident and change flows kept in sync across a large operations estate.

99.8%+sync success
Telus multiple system integration
TL
TELUS
Telecommunications
Faster incident and change cycles

Automated cross-tool sync removed manual reconciliation and accelerated resolution.

45–75%faster cycles
Constellation – Unifying IT Monitoring and Incident Management with ZigiOps
NS
Nagios Scom Servicenow Integration
Enterprise
Constellation – Unifying IT Monitoring and Incident Management with ZigiOps

Constellation is a global enterprise with thousands of employees and a highly distributed IT environment. The company runs critical infrastructure and business applications across hybrid on-premise and cloud...

Foresters Financial: BMC Remedy – Azure DevOps Integration with ZigiOps
FF
Foresters Financial
Enterprise
Foresters Financial: BMC Remedy – Azure DevOps Integration with ZigiOps

For modern enterprise landscape, operational agility hinges on the seamless integration of IT systems. Organizations increasingly rely on multiple tools to support IT service management and agile development...

ANZ Banking Group
AZ
ANZ Banking Group Ltd
Financial services / banking
Seamless OBM ServiceNow Integration at ANZ: A ZigiOps Case Study

Struggling with silos? See how ANZ unified OBM and ServiceNow into a single, bi-directional incident workflow, with zero code.

Metrolinx: IT Operational Excellence with OBM ServiceNow Integration
ME
Metrolinx
Government / Public Transit
Metrolinx: IT Operational Excellence with OBM ServiceNow Integration

See how ZigiOps managed to help a large international company, Metrolinx, connect OBM and ServiceNow for unified monitoring and service management.

80%reduction in manual ticket creation
Technology Provider’s Integration of Jira and ServiceNow via ZigiOps
TP
Technology Provider Bidirectional Integration
Enterprise
Technology Provider’s Integration of Jira and ServiceNow via ZigiOps

One of ZigiOps’ most prominent clients is a global technology and consulting company renowned for its innovative enterprise solutions. With a strong presence in IT infrastructure, cloud computing, and AI-driven...

Streamlining Incident Management: ServiceNow OBM Integration
SO
Servicenow Obm Integration Casestudy
Enterprise
Streamlining Incident Management: ServiceNow OBM Integration

One of ZigiOps’ most recent clients is a leading insurance provider in North America, known for its comprehensive services and commitment to customer satisfaction. With a focus on providing seamless insurance...

Financial Institution Deploys Bi-Directional ServiceNow-ADO Sync | Case Study
SA
Servicenow Azure Twoway Integration
Enterprise
Financial Institution Deploys Bi-Directional ServiceNow-ADO Sync | Case Study

A leading financial institution specializing in providing loans and financial services to agricultural businesses, needed a reliable integration solution between ServiceNow and Azure DevOps (ADO). This integration...

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