Kubernetes to ServiceNow, automatically kept in sync
Give engineering and the service desk one shared record. ZigiOps syncs Kubernetes Issues with ServiceNow Incidents in real time — no scripts required.
Engineering tracks work in Kubernetes, but the service desk runs on ServiceNow. When an Incident needs a code fix, or an Issue needs to reach the person who filed it, someone re-types it into the other system by hand.
ZigiOps links Kubernetes Issues to ServiceNow Incidents in both directions, so status, priority and comments stay in sync — engineering and the service desk work from the same up-to-date record.
How the Kubernetes ↔ ServiceNow mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
See Kubernetes ↔ ServiceNow sync live
Book a demo and we'll connect your Kubernetes and ServiceNow instances in real time.