Integration that respects what you can't afford to leak
Healthcare IT runs on strict data-handling review and zero tolerance for downtime on systems that support patient care. ZigiOps syncs ServiceNow, endpoint management and monitoring statelessly — no database, no data at rest.
Biomedical and IT operations run on ServiceNow, device management and monitoring platforms that don't talk to each other — and every custom integration is another system that has to pass a security and HIPAA-adjacent risk review before it ships, often taking months.
ZigiOps moves data directly between systems in real time and never stores a copy — so your security team reviews one stateless connector instead of a web of custom scripts and staging databases, cutting review time from months to weeks.
Where this shows up
Specific moments this breaks today, and what changes.
Microsoft Intune flags a clinical workstation going offline, but that signal dies in the endpoint console — biomedical and IT only hear about it when a nurse calls the help desk.
Every proposed connection to an operational system triggers a full risk assessment because it introduces a new data store that has to be evaluated for PHI exposure.
An uptime alert on the system behind patient scheduling gets the same default severity as a back-office tool outage, so it doesn't get escalated any faster.
How it works
ServiceNow, endpoint management and monitoring platforms used across IT and clinical operations — not clinical records.
Data moves directly between systems — ZigiOps never persists a copy.
One stateless connector to review instead of many custom, script-based integrations.
Relevant integrations
Getting through security review was the fastest part — there was no data store to even ask about.
Frequently asked questions
Does ZigiOps store any data, including PHI-adjacent records?
No. ZigiOps moves data directly between connected operational systems in real time and does not persist a copy, by design.
Can this run on-premises?
Yes. ZigiOps supports on-premises, SaaS and hybrid deployment for environments with strict data-residency requirements.
How does this help with security and HIPAA-adjacent review?
A stateless architecture means there's no integration database or staging layer for reviewers to assess — see our security page for the full control set.
Does ZigiOps connect directly to EHR clinical data?
ZigiOps focuses on operational and IT systems — ITSM, monitoring and device management — not clinical record systems.
Bring your security team a stateless answer
Walk through the stateless model and controls with our team.