Every Jira project ends in an integration question
Your clients want Jira connected to ServiceNow, to Azure DevOps, to Salesforce, to their monitoring stack. ZigiOps lets you deliver all of it with no code, and keep up to 40%.
ZigiOps runs inside more than 60 Fortune 500 organisations, including four of the world's largest IT services firms, and is used by managed service providers to deliver integrations across their client base.
Red River
Whitlockis
HOISTMarketplace apps stop where your clients' problems start
Service desk in ServiceNow, monitoring in Dynatrace, CRM in Salesforce, HR in something else entirely. A Jira-native app cannot reach them.
They connect Jira to a handful of tools, and treat everything else as out of scope.
Which means a fixed-price quote you will regret, and a maintenance obligation you cannot resource.
And the answer determines whether the next phase of work is yours.
What you can deliver with ZigiOps
Configured from a UI, live in hours, supported by any certified engineer on your team.
ServiceNow, BMC Remedy and Helix, Freshservice, Ivanti, ManageEngine ServiceDesk Plus, TOPdesk. Two-way incidents, comments, attachments and status.
Azure DevOps, GitHub, Jenkins. Keep development work and service tickets in sync without either team leaving their tool.
Dynatrace, Splunk, Datadog, Zabbix, SolarWinds, Prometheus, PagerDuty. Alerts become Jira issues with the context attached, and close themselves when the alert clears.
Salesforce, Dynamics 365, Zendesk. Escalations flow from the account team to engineering and status flows back.
Two Jira instances in different organisations, synced without granting either side access to the other.
Four partner use cases with clear revenue attached
A client standardising on Jira Service Management still has ServiceNow in one business unit and BMC in another. You deliver two-way sync so both keep working while the migration runs.
Service desk in JSM, engineering in Azure DevOps. Escalations sync automatically with full comment and attachment history.
Monitoring alerts create enriched Jira issues automatically and resolve when the underlying alert clears.
Your client works with suppliers or subcontractors who also run Jira. Sync issues across organisational boundaries with no shared access.
Why this beats the Marketplace-only route
You are not confined to the Atlassian estate. The moment a client mentions ServiceNow, BMC, Dynatrace or Salesforce, you remain in the conversation instead of referring it out.
No Groovy, no scripting, no single point of failure. Configuration in a UI means any certified consultant can build, hand over and support an integration.
Deployment flexibility your enterprise clients require. Cloud, on-premise and hybrid, with a stateless architecture, IP allow-listing and TLS throughout — which is what regulated clients ask about before anything else.
See the security architecture →Recurring, not one-off. Integration subscriptions renew. Scripting projects do not.
Frequently asked questions
Do we need to be a certified Atlassian Solution Partner?
Does this compete with the Atlassian Marketplace apps we already sell?
Which Atlassian products are supported?
Can we run this for clients on Atlassian Cloud?
How long does certification take?
What margin do we earn?
Six things that come with the partnership
Recurring margin on subscription revenue, not a one-time referral fee. Margin rises with tier and run-rate.
A full ZigiOps license for your own use — run demos, build proofs of concept, connect your own systems to your clients'.
Two half-day sessions plus a practical exercise gets your engineers certified. Full documentation and connector library included.
Inbound enquiries in your region or ecosystem go to certified partners rather than into our own pipeline.
Joint case study, joint webinar, co-authored content, and a listing in the ZigiWave partner directory.
Register an opportunity and it is protected for 90 days. Your pipeline stays yours.
Four ways to partner
Margin rises with the tier you take on.
Add integration to your portfolio without adding headcount
Book a 30-minute partner call. We'll look at your client base, identify the integrations they're most likely to need, and show you the margin on them.