Managed Service Providers

Integrate with customer systems fast, easy, and secure.

Bring-in additional revenue.
Let our experts take care of each aspect of the integration.

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Our Partners and Resellers

Connect with Customer Systems and Integrate Fast

ZigiOps is a cutting-edge integration platform that plays a crucial role in 
empowering Managed Service Providers (MSPs) to seamlessly connect with 
customers' systems. By offering real-time, bidirectional integrations, ZigiOps 
enables MSPs to effortlessly synchronize data across a wide array of ITSM, 
monitoring, DevOps, and cloud applications.

This capability ensures that as a Managed Service Provider (MSP) you can offer a unified, highly responsive service experience to your customers. Through the automation of workflows and the elimination of silos between different systems, ZigiOps not only enhances operational efficiency but also significantly improves service delivery speeds.

Optimize Operations & Boost Customer Satisfaction

Increase Operational Efficiency

Boost operational efficiency without changing your or your customers‘ technology toolset. Leverage the integration platform‘s no-code core and connect with customer systems in a few minutes. Save time and resource without compromising quality.

By providing real-time, bidirectional synchronization, ZigiOps eliminates the need for manual data entry and the risk of errors associated with it, thereby streamlining processes across ITSM, DevOps, and monitoring tools.

Add an Integration Layer

Get an additional revenue stream by utilizing the ZigiOps integration platform. The ZigiOps integration platform is designed with scalability and flexibility at its core, making it an ideal solution for Managed Service Providers (MSPs) looking to easily expand their integration capabilities.

With its intuitive user interface and a vast library of pre-built templates, ZigiOps allows users to quickly add new integrations as their business requirements evolve.

Grow with Your Customers

By adopting the ZigiOps integration platform, as a Managed Service Provider (MSP), you will scale your customer satisfaction along with your revenue, without having to invest in development resources or changing anything in your IT landscape.

Our dedicated team provides assistance with all onboarding, support and integration configuration activities. Focus on your core capabilities while making sure you are aligned with your customers.

MSPs Integration Use Cases

A prominent Managed Service Provider in the United States utilizes ServiceNow as their primary ITSM tool for monitoring customer issues and priorities. To enhance communication between their end customers and internal teams, the MSP employs ZigiOps to facilitate integration between ServiceNow and various ITSM and DevOps platforms such as Zendesk, Freshservice, Remedy, and Jira. ZigiOps ensures seamless exchange of tickets and change requests, maintaining real-time synchronization across all systems.

This effectively addresses the MSP's significant integration challenge, leading to increased revenue and improved customer satisfaction.

Our collaboration with the MSP is essential, as the ZigiWave team is actively involved in every aspect of the customer's implementations, customizations, and PoCs. We aim to guarantee a seamless, transparent, and straightforward process.

What‘s in it for You?

  • Add an Integration Platform to your portfolio without investing or altering your tech stack.
  • Increase revenue stream without dedicating additional resources.
  • Automate workflows and sync with your customers fast.
  • Scale your integrations as your customer base grows.
  • Rely on dedicated presales, support and integration teams.
  • Speed-up incident and issue resolutions with more than 60%.

A team like yours deserves a product like ours

How our product helps our customers achieve their goals and transform their businesses with our innovative solutions.

“With ZigiOps we are able to achieve the Single pane of glass monitoring solution. ZigiOps provides a comprehensive overview of our monitoring performance through one centralized system. Our issue resolution time and overall efficiency have increased after the introduction of ZigiOps.”
“With ZigiOps we are able to achieve the Single pane of glass monitoring solution. ZigiOps provides a comprehensive overview of our monitoring performance through one centralized system. Our issue resolution time and overall efficiency have increased after the introduction of ZigiOps.”
"Being a departmental information service center brings strict responsibilities and precise requirements we need to meet. With ZigiOps it is possible to improve the collaboration between our teams and external partners and so be able to resolve incidents and service requests with faster than ever"
I. Pelikan
Head of Operation Control Center
"At Cambia Health, we're dedicated to delivering high-value care by offering simplified and personalized experiences. The amount of information we handle requires us to maintain the highest possible level of security and precision. ZigiOps enhances collaboration between our teams and external partners, expediting incidents and service request resolution. That translates to swifter and improved solutions for our users, a top priority for us."
Kari Van Duren
Assistant Director, IT Operations
"It is important for us to be able to handle all customer requests in a timely and efficient manner. ZigiOps helped us improve the communication between our teams and expedites issue resolutions. This leads to happier clients and better business outcomes."
Rich Wood
SVP Software Development
"Delta Dental of California faces visibility challenges in IT operations, with teams using multiple monitoring systems. Operations Bridge Manager is their centralized tool, but consolidating information was a struggle. After considering various integration platform providers and in-house solutions, they found ZigiOps."
Stephen Rodgers
Delta Dental of California
"ZigiOps is a powerful and easy-to-use integration platform. It helped us connect Jira and ServiceNow effortlessly, and now we can sync tasks and incidents between the two Platforms in real time. Also, ZigiOps’ team is fantastic! They’re a pleasure to work with, responded quickly to feature requests and have always provided excellent support."
Aaron Geiss
GENERAL MANAGER ENTERPRISE SERVICES
“We were looking at a lot of integration providers and after careful research, we decided to go with ZigiOps since it provides a simple, yet powerful solution which perfectly addressed our needs. With ZigiOps we are able to achieve the Single pane of glass monitoring solution. ZigiOps provides a comprehensive overview of our monitoring performance through one centralized system. Our issue resolution time and overall efficiency have increased after the introduction of ZigiOps.”
John Spenser
Managing director
"We were looking at a lot of integration providers and after careful research, we decided to go with ZigiOps since it provides a simple, yet powerful solution which perfectly addressed our needs. With ZigiOps we are able to achieve the Single pane of glass monitoring solution. ZigiOps provides a comprehensive overview of our monitoring performance through one centralized system. Our issue resolution time and overall efficiency have greatly increased after the introduction of ZigiOps.”
Flora Wang
Managing director

Partner Form

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