One integration platform for every client stack you support
Systems integrators, MSPs and monitoring or DevOps consultancies use ZigiOps to deliver integrations across 50+ enterprise systems without building or maintaining any of them. Margins to 40%.
ZigiOps runs inside more than 60 Fortune 500 organisations, including four of the world's largest IT services firms, and is used by managed service providers to deliver integrations across their client base.
Red River
Whitlockis
HOISTStandardise on one platform, sell it across the base
ZigiOps covers ITSM, monitoring, DevOps, CRM and HR with 50+ pre-built connectors. Configure a template once for a common client pattern, then deploy it per client with credentials and minor mapping changes. Monitor every client connection from one dashboard.
Partners report 65–90% less time per client integration and sustained sync success above 99.8%.
Every client stack is different, so every integration is bespoke
ServiceNow here, Jira Service Management there, Freshservice at the third, three different monitoring platforms across all of them.
Scripted per account, understood by one engineer, and impossible to quote reliably the second time.
Every integration you deliver is a permanent obligation, and the total grows faster than the revenue attached to it.
When the engineer who built it moves on, you inherit something nobody can support.
What you can deliver with ZigiOps
Configured from a UI, live in hours, supported by any certified engineer on your team.
ServiceNow, Jira Service Management, BMC Remedy and Helix, Freshservice, Ivanti, ManageEngine ServiceDesk Plus, TOPdesk, Zendesk.
Dynatrace, Splunk, Datadog, SolarWinds, Zabbix, Nagios, Prometheus, AppDynamics, New Relic, Microsoft SCOM, OpsBridge.
PagerDuty, xMatters.
Azure DevOps, GitHub, Jenkins, Jira.
Salesforce, Dynamics 365, HR and asset management systems.
Four partner use cases with clear revenue attached
Your service desk and your client's development teams work in different systems. Tickets route across the boundary with comment and attachment history intact, including de-escalation logic when work returns to your queue. This is the architecture Red River built with ZigiOps across a diverse client base.
Build one Freshservice-to-ServiceNow or Jira-to-ServiceNow template, then deploy it per client. Delivery time drops from a scripting project to a configuration task, and you quote by the template rather than by the script.
Whatever each client monitors with, alerts arrive as enriched, correctly categorised tickets and close automatically on resolution. Sold once, deployed everywhere.
Clients moving between ITSM tools need both running in parallel during cutover. Zero-loss staged migration with two-way sync throughout, then the integration frequently remains in place afterwards.
Why this beats the alternatives for a multi-client business
Per-client economics that work. A reusable template plus per-client deployment means your cost per integration falls with volume instead of staying flat.
One platform, one certification, every client. Your team learns one tool rather than one scripting approach per account.
See the MSP solution page →Central visibility. Live sync status and error visibility across every client connection you support, from one dashboard.
Deployment flexibility. Cloud, on-premise and hybrid, stateless architecture with no customer data at rest, IP allow-listing, TLS, ISO 27001, and regional hosting for clients with residency requirements.
See the security architecture →Recurring revenue on top of services. You keep your implementation and managed service fees and add subscription margin on top.
Frequently asked questions
We are an MSP — is this different from your MSP solution page?
Can we white-label ZigiOps?
Can we reuse one integration across multiple clients?
Can we monitor all client integrations centrally?
What does it cost us per client?
Do we need developers?
What margin do we earn?
Six things that come with the partnership
Recurring margin on subscription revenue, not a one-time referral fee. Margin rises with tier and run-rate.
A full ZigiOps license for your own use — run demos, build proofs of concept, connect your own systems to your clients'.
Two half-day sessions plus a practical exercise gets your engineers certified. Full documentation and connector library included.
Inbound enquiries in your region or ecosystem go to certified partners rather than into our own pipeline.
Joint case study, joint webinar, co-authored content, and a listing in the ZigiWave partner directory.
Register an opportunity and it is protected for 90 days. Your pipeline stays yours.
Four ways to partner
Margin rises with the tier you take on.
Add integration to your portfolio without adding headcount
Book a 30-minute partner call. We'll look at your client base, identify the integrations they're most likely to need, and show you the margin on them.