Jira Service Management and ServiceNow, always in sync
Run Jira Service Management and ServiceNow as one system. ZigiOps syncs Incidents and Incidents bidirectionally in real time — no scripts required.
Jira Service Management 
ServiceNow Running Jira Service Management and ServiceNow side by side means the same Incident often has to be tracked, updated and closed in both systems separately — doubling the manual work for every ticket.
ZigiOps keeps Jira Service Management and ServiceNow synchronized bidirectionally, so an Incident created or updated in one system reflects automatically in the other, with no duplicate data entry.
How the Jira Service Management ↔ ServiceNow mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Jira Service Management 
ServiceNow See Jira Service Management ↔ ServiceNow sync live
Book a demo and we'll connect your Jira Service Management and ServiceNow instances in real time.