ITSM · bidirectional · real-time

BMC Remedy integration, without the scripting

Connect BMC Remedy to your ITSM, DevOps, CRM and monitoring tools with no-code, bidirectional, real-time sync — records stay aligned across every system, comments and attachments included.

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Live sync

99.8% success

BMC Remedy

Incident

BR-1042

ServiceNow

Synced record

S-482

Incident↔ synced

Change↔ synced

Problem↔ synced

What ZigiOps connects BMC Remedy to

Supported data types

IncidentChangeProblemCMDB CIWork order

Example mapping · BMC Remedy ↔ ServiceNow

Incident ↔ Incident

CMDB CI ↔ CMDB CI

99.8%+

Sustained real-time sync success

65–90%

Less manual cross-system work

45–75%

Faster incident & change cycles

Up to 10×

Reduction in operational friction

BMC Remedy integration FAQ

What can ZigiOps sync from BMC Remedy?

Incidents, changes, problems, CMDB CIs and work orders — mapped with full fidelity to your ITSM, DevOps and CRM tools.

Is the BMC Remedy integration bidirectional?

Yes. Updates flow both ways in real time, and conflict-resolution logic keeps both systems authoritative.

Can I migrate off BMC Remedy gradually?

Yes. Many teams run BMC Remedy alongside a newer ITSM tool during migration, using ZigiOps to keep both systems in sync until cutover is complete.

See your BMC Remedy data sync live

Book a demo and we'll connect BMC Remedy to your target system in real time.