Amazon CloudWatch ↔ BMC Remedy · bidirectional · real-time

Amazon CloudWatch and BMC Remedy, always in sync

Give your service desk Amazon CloudWatch context. ZigiOps turns Amazon CloudWatch Alerts into BMC Remedy Incidents in real time — status, priority and notes flow both ways, no scripts required.

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Live sync

99.8% success

Amazon CloudWatch

Record

AC-1042

BMC Remedy

Synced record

BR-482

Alert↔ synced

Priority↔ synced

Status↔ synced

The problem

Amazon CloudWatch catches issues first, but BMC Remedy is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Alert into an Incident — or it falls through the cracks.

The solution

ZigiOps turns every Amazon CloudWatch Alert into a BMC Remedy Incident automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.

How the Amazon CloudWatch ↔ BMC Remedy mapping works inside ZigiOps

A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.

Field mapping · Amazon CloudWatch → BMC Remedy

Amazon CloudWatch

BMC Remedy

Alert

Incident

Priority

Status

Comments

Configured visually — no code, no pipelines. Every field stays in sync in real time.

99.8%+

Sustained real-time sync success

65–90%

Less manual cross-system work

45–75%

Faster incident & change cycles

Up to 10×

Reduction in operational friction

Am Amazon CloudWatch connector BM BMC Remedy connector

See Amazon CloudWatch ↔ BMC Remedy sync live

Book a demo and we'll connect your Amazon CloudWatch and BMC Remedy instances in real time.

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