Datadog and BMC Remedy, always in sync
Give your service desk Datadog context. ZigiOps turns Datadog Monitors into BMC Remedy Incidents in real time — status, priority and notes flow both ways, no scripts required.
Datadog catches issues first, but BMC Remedy is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Monitor into an Incident — or it falls through the cracks.
ZigiOps turns every Datadog Monitor into a BMC Remedy Incident automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.
How the Datadog ↔ BMC Remedy mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
See Datadog ↔ BMC Remedy sync live
Book a demo and we'll connect your Datadog and BMC Remedy instances in real time.