BMC Remedy – Jira Service Management Integrations
Data Types: Issues / Service Requests / Change Requests
BMC Remedy – Jira Service Management Overview
Connect BMC Remedy and Jira Service Desk bi-directionally in only a few steps. The pre-built workflows available at ZigiOps give you a wide set of actions, conditions, and transformations that can cover any use case, regardless of its complexity level.
• Poll Azure for new tasks every for 60 seconds
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps
• Poll Jira tasks every 60 seconds
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any
• Poll Azure for changes on task item every 60 seconds
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any
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