BMC Remedy logo SolarWinds logo
BMC Remedy ↔ SolarWinds · bidirectional · real-time

BMC Remedy and SolarWinds, always in sync

Give your service desk BMC Remedy context. ZigiOps turns BMC Remedy Incidents into SolarWinds Alerts in real time — status, priority and notes flow both ways, no scripts required.

Live sync
99.8% success
BMC Remedy logo BMC Remedy
Record
BR-1042
SolarWinds logo SolarWinds
Synced record
S-482
Incident↔ synced
Priority↔ synced
Status↔ synced
The problem

BMC Remedy catches issues first, but SolarWinds is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Incident into an Alert — or it falls through the cracks.

The solution

ZigiOps turns every BMC Remedy Incident into a SolarWinds Alert automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.

How the BMC Remedy ↔ SolarWinds mapping works inside ZigiOps

A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.

Field mapping · BMC Remedy → SolarWinds
Field mapping Filters & triggers Conflict rules
BMC Remedy logo BMC Remedy
SolarWinds logo SolarWinds
Incident
Alert
Priority
Priority
Status
Status
Comments
Work Note
Configured visually — no code, no pipelines. Every field stays in sync in real time.
99.8%+
Sustained real-time sync success
65–90%
Less manual cross-system work
45–75%
Faster incident & change cycles
Up to 10×
Reduction in operational friction

See BMC Remedy ↔ SolarWinds sync live

Book a demo and we'll connect your BMC Remedy and SolarWinds instances in real time.

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