Nagios – BMC Remedy Integration

Azure DevOps Release Pipelines and Azure Build Pipelines are integral components in modern software development

Data Types: Incidents / Topology

Nagios – BMC Remedy Integration Overview

With ZigiOps, you can now connect Nagios with BMC Remedy, one of the most widely used ITSM tools. Receive topology from Nagios delivered to BMC Remedy in real time, and improve communication between your teams and departments.

The wide variety of out-of-the-box workflows will cover all of your use cases – even the most complex ones.

• Poll Azure for new tasks every for 60 seconds
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps

• Poll Jira tasks every 60 seconds
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any

• Poll Azure for changes on task item every 60 seconds
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any

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