No more manual updates between Nagios and BMC Remedy
Give your service desk Nagios context. ZigiOps turns Nagios Events into BMC Remedy Incidents in real time — status, priority and notes flow both ways, no scripts required.
Nagios catches issues first, but BMC Remedy is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Event into an Incident — or it falls through the cracks.
ZigiOps turns every Nagios Event into a BMC Remedy Incident automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.
How the Nagios ↔ BMC Remedy mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
See Nagios ↔ BMC Remedy sync live
Book a demo and we'll connect your Nagios and BMC Remedy instances in real time.