BLOG & COMPANY INSIGHTS
ZigiOps main purpose is to turn data from various sources (Micro Focus Ops Bridge, JIRA, ServiceNow, BMC Remedy, etc.) into Cherwell incidents. The key features of the connector are:
Now, we are glad to introduce 2 brand new features that extend the existing capabilities – CMDB synchronization and Change management!
The CMDB is a fundamental part of every organization, storing data for their assets, infrastructure and business services. There are several ways of populating it:
ZigiOps now enables you to insert all your CIs from 3rd party software (Micro Focus Ops Bridge, ServiceNow and more) to the Cherwell CMDB. And it happens without any additional coding or complex configurations that are typical for most of the CMDB-to-CMDB integrations. Everything is done in a few simple steps.
We even provide a plug and play configuration that can be used for an immediate start!
The Integration Hub combines the simplicity with flexibility in the attribute mapping that allows our connector to fit in highly customized environments.
A picture of a CI and its attributes in the Micro Focus Ops Bridge RTSM:
And this is how it looks after it has been inserted in the Cherwell CMDB: