Sync Salesforce with Cherwell — no code, no delays
Connect Salesforce and Cherwell. ZigiOps keeps Cases and Incidents in sync in real time — no scripts required.
Salesforce 
Cherwell Salesforce and Cherwell solve different halves of the problem, but nothing connects them out of the box — teams end up re-entering the same information in both systems by hand.
ZigiOps connects Salesforce and Cherwell in both directions and in real time — Cases and Incidents stay synchronized automatically, with no manual data entry.
How the Salesforce ↔ Cherwell mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Salesforce 
Cherwell Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
Salesforce connector Cherwell connector See Salesforce ↔ Cherwell sync live
Book a demo and we'll connect your Salesforce and Cherwell instances in real time.