Dynatrace and Cherwell, always in sync
Give your service desk Dynatrace context. ZigiOps turns Dynatrace Problems into Cherwell Incidents in real time — status, priority and notes flow both ways, no scripts required.
Dynatrace 
Cherwell Dynatrace catches issues first, but Cherwell is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Problem into an Incident — or it falls through the cracks.
ZigiOps turns every Dynatrace Problem into a Cherwell Incident automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.
How the Dynatrace ↔ Cherwell mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Dynatrace 
Cherwell See Dynatrace ↔ Cherwell sync live
Book a demo and we'll connect your Dynatrace and Cherwell instances in real time.