Cherwell and CA UIM, always in sync
Give your service desk Cherwell context. ZigiOps turns Cherwell Incidents into CA UIM Alerts in real time — status, priority and notes flow both ways, no scripts required.
Cherwell 
CA UIM Cherwell catches issues first, but CA UIM is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Incident into an Alert — or it falls through the cracks.
ZigiOps turns every Cherwell Incident into a CA UIM Alert automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.
How the Cherwell ↔ CA UIM mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Cherwell 
CA UIM See Cherwell ↔ CA UIM sync live
Book a demo and we'll connect your Cherwell and CA UIM instances in real time.