AppDynamics – Cherwell Integration
Data Types: Alerts / HealthRule / Incidents / Change Requests / CMDB CIs / Other/Custom records
AppDynamics – Cherwell Overview
Get all problems discovered by AppDynamics directly loaded into your Cherwell, and the other way around. ZigiOps helps you automate and speed up ticket creation and handling, keeping response time low. The tickets of each application are easily distinguished by the Configuration Item (CI), which the integration populates.
• Poll Azure for new tasks every for 60 seconds
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps
• Poll Jira tasks every 60 seconds
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any
• Poll Azure for changes on task item every 60 seconds
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any
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