Challenges for BMC Helix users

BMC Helix ITSM is a powerful, cloud-native service management tool. It provides its business users with an advanced persona-based UX. Usually, company users combine it with a wide variety of tools. Most of the integrations between IT Service Management Monitoring and DevOps tools are carried out ...

BMC Helix ITSM is a powerful, cloud-native service management tool. It provides its business users with an advanced persona-based UX. Usually, company users combine it with a wide variety of tools. Most of the integrations between IT Service Management Monitoring and DevOps tools are carried out manually. It means that mistakes are a common thing. They are time- and resource-consuming. That inevitably leads to a sudden decrease in overall productivity, minimizes the chance for scalability and reliability. ZigiOps enables BMC Helix to communicate seamlessly with the rest of the ITOM, APM, and DevOps tools, integrated into the enterprise IT ecosystem.

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How do we solve them?

The instant transfer of important data, accumulated through monitoring processes, is crucial for every business that aims to scale its performance and outrank its competition. Extract all your incoming queries from BMC Helix and transfer them directly into your other systems, like Jira, ...

The instant transfer of important data, accumulated through monitoring processes, is crucial for every business that aims to scale its performance and outrank its competition. Extract all your incoming queries from BMC Helix and transfer them directly into your other systems, like Jira, MicroFocus OpsBridge, Cherwell, Dynatrace, ServiceNow, Appdynamics, Kubernetes, Splunk, Solarwinds, NewRelic, and more. This way, each team can use the apps that are native to them: our no-code integration platform will connect them. Eliminate bottlenecks, simplify your workflow processes, and improve customer satisfaction.

Other Integration Cases

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ITSM
ITOM
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BMC Helix - ServiceNow

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BMC Helix - Jira Service Management

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BMC Helix - Cherwell

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BMC Helix - BMC Helix

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BMC Helix - BMC Remedy

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BMC Helix - BMC Remedyforce

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BMC Helix - TOPdesk

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BMC Helix - Zendesk Support

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BMC Helix - BMC Helix

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Pre-built and fully customizable templates: out-of-the-box use cases that you can set up in a few minutes​

Seamless integrations between BMC Helix and your other software tools, to improve cross-team collaboration and communication​

Easy deployment in just a few clicks​

BMC Helix

Users Features

No coding knowledge required: simple UI actions execute complex backend operations​

Global schema: automated relations between data from different systems​

Vendor-certified integrations that are 100% secure​

Resources

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