Optimize your monitoring with ZigiOps’ integrations for BMC Helix and improve the overall visibility into your processes.
Challenges for BMC Helix users
BMC Helix ITSM is a powerful, cloud-native service management tool. It provides its business users with an advanced persona-based UX. Usually, company users combine it with a wide variety of tools.
Most of the integrations between IT Service Management Monitoring and DevOps tools are carried out manually. It means that mistakes are a common thing. They are time- and resource-consuming. That inevitably leads to a sudden decrease in overall productivity, minimizes the chance for scalability and reliability.
ZigiOps enables BMC Helix to communicate seamlessly with the rest of the ITOM, APM, and DevOps tools, integrated into the enterprise IT ecosystem.
The instant transfer of important data, accumulated through monitoring processes, is crucial for every business that aims to scale its performance and outrank its competition.
Extract all your incoming queries from BMC Helix and transfer them directly into your other systems, like Jira, MicroFocus OpsBridge, Cherwell, Dynatrace, ServiceNow, Appdynamics, Kubernetes, Splunk, Solarwinds, NewRelic, and more.
This way, each team can use the apps that are native to them: our no-code integration platform will connect them.
Eliminate bottlenecks, simplify your workflow processes, and improve customer satisfaction.
BMC Helix – Micro Focus Operations Bridge Use Case
Combining tools like BMC Helix and OpsBridge offers plenty of benefits to those organizations that use them daily in their IT infrastructure. Integrating the two systems enables the transfer of Incidents, Changes, Events, Problems, Works orders, and even Downtimes. Each piece of information helps the IT team optimize the internal ecosystem’s performance and achieve great results.
However, to do that, the collected information must be accessible at any time, from any point by the rest of the software tools connected. Cross-collaboration and communication between teams and systems is the key to success.
ZigiOps helps business users instantly make the connection between BMC Helix and OpsBridge in no time. In just a few clicks, the data transition automatically starts. Thanks to its bi-directional connection, ZigiOps synchronizes both systems. It means that any change in one of them will be present in the other.
What systems do you want to integrate?
Connect your apps in a few clicks. Start testing the ZigiOps Cloud solution.
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