Prometheus and BMC Helix, always in sync
Give your service desk Prometheus context. ZigiOps turns Prometheus Alerts into BMC Helix Events in real time — status, priority and notes flow both ways, no scripts required.
Prometheus 
BMC Helix Prometheus catches issues first, but BMC Helix is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Alert into an Event — or it falls through the cracks.
ZigiOps turns every Prometheus Alert into a BMC Helix Event automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.
How the Prometheus ↔ BMC Helix mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Prometheus 
BMC Helix See Prometheus ↔ BMC Helix sync live
Book a demo and we'll connect your Prometheus and BMC Helix instances in real time.