Sync BMC Helix with SolarWinds — no code, no delays
Give your service desk BMC Helix context. ZigiOps turns BMC Helix Events into SolarWinds Alerts in real time — status, priority and notes flow both ways, no scripts required.
BMC Helix 
SolarWinds BMC Helix catches issues first, but SolarWinds is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Event into an Alert — or it falls through the cracks.
ZigiOps turns every BMC Helix Event into a SolarWinds Alert automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.
How the BMC Helix ↔ SolarWinds mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
BMC Helix 
SolarWinds Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
BMC Helix connector SolarWinds connector See BMC Helix ↔ SolarWinds sync live
Book a demo and we'll connect your BMC Helix and SolarWinds instances in real time.