BMC Helix and CA UIM, always in sync
Give your service desk BMC Helix context. ZigiOps turns BMC Helix Events into CA UIM Alerts in real time — status, priority and notes flow both ways, no scripts required.
BMC Helix 
CA UIM BMC Helix catches issues first, but CA UIM is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Event into an Alert — or it falls through the cracks.
ZigiOps turns every BMC Helix Event into a CA UIM Alert automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.
How the BMC Helix ↔ CA UIM mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
BMC Helix 
CA UIM See BMC Helix ↔ CA UIM sync live
Book a demo and we'll connect your BMC Helix and CA UIM instances in real time.