BMC Helix and Dynatrace, always in sync
Give your service desk BMC Helix context. ZigiOps turns BMC Helix Events into Dynatrace Problems in real time — status, priority and notes flow both ways, no scripts required.
BMC Helix 
Dynatrace BMC Helix catches issues first, but Dynatrace is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Event into a Problem — or it falls through the cracks.
ZigiOps turns every BMC Helix Event into a Dynatrace Problem automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.
How the BMC Helix ↔ Dynatrace mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
BMC Helix 
Dynatrace See BMC Helix ↔ Dynatrace sync live
Book a demo and we'll connect your BMC Helix and Dynatrace instances in real time.