Kubernetes BMC Helix integration: two-way sync without scripts
Keep Kubernetes and BMC Helix perfectly in sync
Give engineering and the service desk one shared record. ZigiOps syncs Kubernetes Issues with BMC Helix Events in real time — no scripts required.
Kubernetes 
BMC Helix Engineering tracks work in Kubernetes, but the service desk runs on BMC Helix. When an Event needs a code fix, or an Issue needs to reach the person who filed it, someone re-types it into the other system by hand.
ZigiOps links Kubernetes Issues to BMC Helix Events in both directions, so status, priority and comments stay in sync — engineering and the service desk work from the same up-to-date record.
How the Kubernetes ↔ BMC Helix mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Kubernetes 
BMC Helix Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
Kubernetes connector BMC Helix connector See the Incident-to-Resolution solution → See Kubernetes ↔ BMC Helix sync live
Book a demo and we'll connect your Kubernetes and BMC Helix instances in real time.