BMC Helix and New Relic, always in sync
Give your service desk BMC Helix context. ZigiOps turns BMC Helix Events into New Relic Applications in real time — status, priority and notes flow both ways, no scripts required.
BMC Helix 
New Relic BMC Helix catches issues first, but New Relic is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Event into an Application — or it falls through the cracks.
ZigiOps turns every BMC Helix Event into a New Relic Application automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.
How the BMC Helix ↔ New Relic mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
BMC Helix 
New Relic See BMC Helix ↔ New Relic sync live
Book a demo and we'll connect your BMC Helix and New Relic instances in real time.