ITSM · bidirectional · real-time
BMC Helix integration, without the scripting
Connect BMC Helix to your ITSM, DevOps, CRM and monitoring tools with no-code, bidirectional, real-time sync — records stay aligned across every system, comments and attachments included.
Live sync
99.8% success
BMC Helix Custom Field
BH-1042
Jira Synced record
J-482
Custom Field↔ synced
Service↔ synced
Host↔ synced
What ZigiOps connects BMC Helix to
Azure DevOps 
CA UIM 
Cherwell 
Dynatrace 
Jira 
Jira Service Management 
Kubernetes 
New Relic 
OpsBridge 
Prometheus 
Salesforce 
ServiceNow 
SolarWinds 
Splunk 
Amazon CloudWatch 
AppDynamics 
Azure Monitor 
Bitbucket 
BMC Atrium 
BMC Remedy BMC Remedyforce 
BMC TrueSight 
CircleCI 
ConnectWise 
Datadog 
Foglight 
Freshdesk 
Freshservice 
GitHub 
Icinga 
IFS assyst 
IFS Cloud 
Ivanti 
Jenkins 
Jira Product Discovery 
ManageEngine OpManager Plus 
ManageEngine ServiceDesk Plus 
Microsoft Dynamics 365 
Microsoft Intune 
MS SCOM 
Nagios 
Nutanix 
OPTIC Data Lake 
Oracle Enterprise Manager 
PagerDuty 
SAP Solution Manager 
SCADA 
Signl4 
TOPdesk 
VMware SD-WAN vROps 
xMatters 
Zabbix 
Zendesk Sell 
Zendesk Support 
ZigiOps Web Listener Integrations Supported data types
Custom FieldServiceHostEvent
Example mapping · BMC Helix ↔ Jira
Incident ↔ Issue
99.8%+
Sustained real-time sync success
65–90%
Less manual cross-system work
45–75%
Faster incident & change cycles
Up to 10×
Reduction in operational friction
See your BMC Helix data sync live
Book a demo and we'll connect BMC Helix to your target system in real time.