Connect Zabbix with the rest of your software applications to automate your workflows and help your teams work better together.
Challenges for Zabbix users
Zabbix is a popular open-source enterprise monitoring solution, which businesses use to monitor the health and performance of the different elements of their IT infrastructure, such as networks, servers, virtual machines (VMs), and cloud services. It allows companies to easily detect, resolve and prevent issues.
Zabbix is often used simultaneously with other software tools to manage different aspects of the company’s operations and collect data from different sources. For example, companies might use Zabbix with another monitoring application, such as Micro Focus OpsBridge, to get a full overview of their IT infrastructure and correlate data from both tools. Alternatively, organizations who are using an ITSM solution such as ServiceNow might need to use Zabbix together with it to efficiently handle queries and distribute tasks between teams.
If you’re using several software tools to manage your IT infrastructure, operations and services—which is almost unavoidable nowadays—you need to ensure they’re all connected and in sync. Otherwise, you risk creating silos, discrepancies and incomplete records, and communication between teams might suffer.
Keeping all applications from your software ecosystem aligned is essential to the success of your business. One of the best ways to achieve that is through a powerful data integration platform like ZigiOps.
ZigiOps helps your teams exchange data automatically, communicate better, and do more with less effort. It lets you connect and sync all systems your organization is using, and detect and resolve issues faster than ever. With our Zabbix integrations, you can now get rid of data silos and incomplete records, and benefit from a birdseye overview of your IT operations.
Extract all events, problems and topology data from Zabbix and log them instantly into your other enterprise software applications, such as Micro Focus OpsBridge and ServiceNow. Each Zabbix integration comes with a wide set of conditions, actions, and workflows, giving you full control of the data you synchronize, and the way your data integration functions. And the best part? You need zero coding or API knowledge or skills to do that: ZigiOps is a fully no-code data integration platform. You can set up and deploy your Zabbix integrations in minutes and start using them straight away.
Each team can now use the apps and tools they’re most experienced with, and let the data integration platform synchronize, correlate and align all records. Help your teams and departments achieve more with less effort, at a fraction of the time. Get rid of communication bottlenecks, automate your workflows, and achieve a high level of availability of all systems, thanks to ZigiOps, your no-code data integration platform.
Zabbix – ServiceNow Use Case
With this Zabbix ServiceNow integration, you can sync the two tools effortlessly. There are three distinct use cases we have identified: Zabbix Hosts to ServiceNow Servers, Zabbix Events to ServiceNow Incidents, and Zabbix Events to ServiceNow Events. Let’s look into the details.
ZigiOps polls and collects Host or Event data from Zabbix, processes it through the field mapping configuration, and sends a request to ServiceNow to create either a new Server (Server CIs) or a new Event/Incident. The data integration platform performs regular checks to keep all records up to date.
For each integration, you can use the Source tab to configure up the trigger, trigger conditions, polling interval, and expressions, and the Field Map tab to set up the mapping configuration: field, value, and conditional mappings.
You can simply keep the default correlation configuration, unless you’re familiar with the integration and the specifics of the integrated systems, and want to
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