Monitoring · two-way · real-time

Datadog integration, without the scripting

Connect Datadog to your ITSM, DevOps, CRM and monitoring tools with no-code, two-way, real-time sync — records stay aligned across every system, comments and attachments included.

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Live sync

99.8% success

Datadog

Monitor

D-1042

ServiceNow

Synced record

S-482

Monitor↔ synced

Alert↔ synced

Event↔ synced

What ZigiOps connects Datadog to

Supported data types

MonitorAlertEventMetric contextAll Discovered FieldsCustom Fields

Example mapping · Datadog ↔ ServiceNow

Alert ↔ Incident

Status ↔ State

Why teams connect Datadog

Datadog tells you the moment something breaks — but that alert only becomes actionable once it's a ticket someone owns, in the tool your team actually works incidents from. Without a connection, that's someone watching a dashboard and manually opening a ticket every time a monitor fires, copying over the tags and metric context by hand.

ZigiOps turns Datadog alerts into fully-contextualized incidents automatically — tags, metrics and severity mapped in on arrival — and closes them out again once Datadog clears. The most common pairing is Datadog ↔ ServiceNow, routing monitoring alerts straight into the service desk.

99.8%+

Sustained real-time sync success

65–90%

Less manual cross-system work

45–75%

Faster incident & change cycles

Up to 10×

Reduction in operational friction

Datadog integration FAQ

What can ZigiOps sync from Datadog?

Monitors, alerts and events — including tags and metric context — mapped with full fidelity into incidents or issues in your ITSM and DevOps tools.

Is the Datadog integration two-way?

Yes. Status updates flow both ways in real time, and conflict-resolution logic keeps both systems authoritative.

Can I filter which alerts get synced?

Yes. Conditional triggers let you scope the sync by monitor tag, priority, or any other field, so only the alerts that matter reach your service desk.

How do I automatically turn Datadog alerts into ServiceNow or Jira tickets without writing a webhook handler myself?

ZigiOps has a pre-built, no-code template for Datadog — alerts become enriched, correctly-categorized tickets automatically, with no webhook code to write or maintain.

Does the ticket auto-close when the Datadog alert clears, or do I still have to close it manually?

It auto-closes. Status flows both ways in real time, so when Datadog marks an alert resolved, the linked ticket closes automatically.

Can I map Datadog severity levels to our ITSM tool's priority field?

Yes. Severity, priority and any other field can be mapped visually — no scripts required — so alerts arrive in your ITSM tool already correctly triaged.

See your Datadog data sync live

Book a demo and we'll connect Datadog to your target system in real time.

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