ITSM · bidirectional · real-time
Freshdesk integration, without the scripting
Connect Freshdesk to your ITSM, DevOps, CRM and monitoring tools with no-code, bidirectional, real-time sync — records stay aligned across every system, comments and attachments included.
Live sync
99.8% success
Freshdesk Custom Field
F-1042
Salesforce Synced record
S-482
Custom Field↔ synced
Work Note↔ synced
Attachment↔ synced
What ZigiOps connects Freshdesk to
Jira 
OpsBridge 
Amazon CloudWatch 
AppDynamics 
Azure DevOps 
Azure Monitor 
Bitbucket 
BMC Atrium 
BMC Helix 
BMC Remedy BMC Remedyforce 
BMC TrueSight 
CA UIM 
Cherwell 
CircleCI 
ConnectWise 
Datadog 
Dynatrace 
Foglight 
Freshservice 
GitHub 
Icinga 
IFS assyst 
IFS Cloud 
Ivanti 
Jenkins 
Jira Product Discovery 
Jira Service Management 
Kubernetes 
ManageEngine OpManager Plus 
ManageEngine ServiceDesk Plus 
Microsoft Dynamics 365 
Microsoft Intune 
MS SCOM 
Nagios 
New Relic 
Nutanix 
OPTIC Data Lake 
Oracle Enterprise Manager 
PagerDuty 
Prometheus 
Salesforce 
SAP Solution Manager 
SCADA 
ServiceNow 
Signl4 
SolarWinds 
Splunk 
TOPdesk 
VMware SD-WAN vROps 
xMatters 
Zabbix 
Zendesk Sell 
Zendesk Support 
ZigiOps Web Listener Integrations Supported data types
Custom FieldWork NoteAttachmentComment
Example mapping · Freshdesk ↔ Salesforce
Ticket ↔ Case
99.8%+
Sustained real-time sync success
65–90%
Less manual cross-system work
45–75%
Faster incident & change cycles
Up to 10×
Reduction in operational friction
See your Freshdesk data sync live
Book a demo and we'll connect Freshdesk to your target system in real time.