Xmatters Integrations

Connect xMatters with the rest of your software tools and enable automatic data exchange and faster incident resolution.

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Challenges for Xmatters Users

Faster, secure, no-code integrations designed specifically for the uniquerequirements of government agencies and public institutions.

Development Delays

Information bottlenecks slow down feature releases and bug fixes

Error-Prone Processes

Manual logging, updating, and closing tickets leads to frequent mistakes

Manual Data Transfer

Teams waste hours manually copying information between Jira and other tools

Team Misalignment

Different tools create silos and communication gaps between teams

Search for Xmatters integrations

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How ZigiOps Solves Xmatters Integration Challenges

Our no-code platform creates bi-directional connections between Xmatters and any other tool, supporting both on-premise and cloud instances.

No-Code Setup

Configure integrations without developers using our visual interface

Error-Free Operations

Remove human error from the equation with automated workflows

Automated Data Flow

Eliminate manual data entry with real-time bi-directional synchronization

Faster Releases

Accelerate development cycles with seamless cross-team collaboration

Popular Xmatters Integrations

Our no-code platform creates bi-directional connections between Jira and any othertool, supporting both on-premise and cloud instances.

With ZigiOps, you can easily sync your monitoring, ITSM, and SRE teams by syncing xMatters and Dynatrace.

ZigiOps collects Dynatrace Problems and logs them in xMatters as Events with all related information.

The platform also supports back-sync between xMatters and Dynatrace and returns all relevant information from the xMatters Events to the Dynatrace Problems as comments.

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Xmatters
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Dynatrace

With ZigiOps, you can easily sync your ITOM, ITSM, and SRE teams by syncing xMatters and VMware vRealize Operations (vROps).

ZigiOps collects xMatters Events and reports them to vROps with all related information. Any updates to the transferred events are synchronized in both directions.

The opposite use case where vROps alerts are sent to xMatters is also possible.

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Xmatters
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vROps

With ZigiOps, you can easily sync your ITOM, DevOps and SRE teams by connecting xMatters and OpsBridge Manager (OBM).

OBM receives events from different tools, which you can redirect manually or automatically (based on specific conditions) to xMatters with ZigiOps. The opposite is also possible, as this integration is bi-directional.

OBM receives a new Event in the Event browser. This event is then transferred to a connected server for ZigiOps. ZigiOps creates a new alert in xMatters, featuring all the OBM event details.

ZigiOps supports back-sync between xMatters and OBM. You have granular field mapping control where you can set trigger conditions based on your use case, and define which updates get transferred between the two tools. Updates include lifecycle synchronization, regular fields, custom attributes, and annotations.

You can also sync Active or Closed Events from xMatters to OpsBridge. Again, you can define your custom fields in the field map, and update Events back bi-directionally. You can also take a custom field from OpsBridge and report it as a comment in xMatters.

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Xmatters
+
OpsBridge

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