PagerDuty integration, without the scripting
Connect PagerDuty to your ITSM, DevOps, CRM and monitoring tools with no-code, two-way, real-time sync — records stay aligned across every system, comments and attachments included.
PagerDuty 
ServiceNow What ZigiOps connects PagerDuty to
Jira 
OpsBridge 
ServiceNow 
Amazon CloudWatch 
AppDynamics 
Azure DevOps 
Azure Monitor 
Bitbucket 
BMC Atrium 
BMC Helix 
BMC Remedy BMC Remedyforce 
BMC TrueSight 
CA UIM 
Cherwell 
CircleCI 
ConnectWise 
Datadog 
Dynatrace 
Foglight 
Freshdesk 
Freshservice 
GitHub 
Icinga 
IFS assyst 
IFS Cloud 
Ivanti 
Jenkins 
Jira Product Discovery 
Jira Service Management 
Kubernetes 
ManageEngine OpManager Plus 
ManageEngine ServiceDesk Plus 
Microsoft Dynamics 365 
Microsoft Intune 
MS SCOM 
Nagios 
New Relic 
Nutanix 
OPTIC Data Lake 
Oracle Enterprise Manager 
Prometheus 
Salesforce 
SAP Solution Manager 
SCADA 
Signl4 
SolarWinds 
Splunk 
TOPdesk 
VMware SD-WAN vROps 
xMatters 
Zabbix 
Zendesk Sell 
Zendesk Support 
ZigiOps Web Listener Integrations Supported data types
Example mapping · PagerDuty ↔ ServiceNow
PagerDuty gets the right person paged the moment something goes wrong — but the incident record it's tied to often lives somewhere else entirely, and the two rarely stay in sync without manual effort.
ZigiOps connects PagerDuty incidents to ServiceNow directly, so escalations, status changes and resolution all flow both ways automatically — whoever's paged sees the full incident context, and whoever owns the ticket sees paging status without switching tools. The most common pairing is PagerDuty ↔ ServiceNow.
PagerDuty integration FAQ
What can ZigiOps sync from PagerDuty?
Incidents, alerts, notes and escalations — mapped with full fidelity into your ITSM and monitoring tools.
Is the PagerDuty integration two-way?
Yes. Updates flow both ways in real time, and conflict-resolution logic keeps both systems authoritative.
Can I sync only specific PagerDuty services?
Yes. Conditional triggers let you scope the sync by service, urgency or escalation policy, so only the incidents that matter reach your service desk.
How do I automatically turn PagerDuty alerts into ServiceNow or Jira tickets without writing a webhook handler myself?
ZigiOps has a pre-built, no-code template for PagerDuty — alerts become enriched, correctly-categorized tickets automatically, with no webhook code to write or maintain.
Does the ticket auto-close when the PagerDuty alert clears, or do I still have to close it manually?
It auto-closes. Status flows both ways in real time, so when PagerDuty marks an alert resolved, the linked ticket closes automatically.
Can I map PagerDuty severity levels to our ITSM tool's priority field?
Yes. Severity, priority and any other field can be mapped visually — no scripts required — so alerts arrive in your ITSM tool already correctly triaged.
See your PagerDuty data sync live
Book a demo and we'll connect PagerDuty to your target system in real time.