Connect xMatters with:
Choose a connector
Dynatrace
vROps
Micro Focus OpsBridge
Jira
Jira Product Discovery
BMC Remedy
Cherwell
ServiceNow
Jira Service Management
New Relic
SolarWinds
AppDynamics
Splunk
Zabbix
CA UIM
Salesforce
Azure DevOps
BMC TrueSight
Datadog
BMC Helix
Prometheus
Kubernetes
BMC Remedyforce
Nagios
Nutanix
Amazon CloudWatch
Azure Monitor
TOPdesk
Zendesk Support
xMatters
VMware SD-WAN
Zendesk Sell
Foglight
Signl4
Ivanti
OPTIC Data Lake
BMC Atrium
Icinga
GitHub
Bitbucket
SAP Solution Manager
Freshdesk
PagerDuty
CircleCI
Microsoft Dynamics 365
Google Anthos
Elasticsearch
Splunk ITSI
MS SCOM
Amazon WS
Google Cloud
Jenkins
Confluence
Challenges for xMatters users
xMatters is a popular solution that helps your DevOps, SRE and Operations teams simplify and automate workflows and guarantee continuous uptime and availability. It allows them to solve issues quickly and ensure the reliability of all systems. However, when different teams use different software ...
xMatters is a popular solution that helps your DevOps, SRE and Operations teams simplify and automate workflows and guarantee continuous uptime and availability. It allows them to solve issues quickly and ensure the reliability of all systems. However, when different teams use different software tools without connecting them, things can quickly become complicated.
For teams to be efficient and to work together well, data transfer between enterprise applications needs to be quick and effortless. It’s crucial to have an instant overview of your operations via the different monitoring and ITSM platforms you use, if you want to resolve issues as they arise, and not let them affect your customers. If you manually transfer incidents and events between your different tools, you can easily make errors and cause a misalignment between teams.
Connecting xMatters with the other systems your teams are using is the best approach.
How do we solve them?
ZigiOps is a powerful no-code integration platform enabling you to connect xMatters with the rest of your software tools bi-directionally. Streamline the event creation and enrich events in xMatters with events from your monitoring applications to improve cross-team collaboration effortlessly.
...
ZigiOps is a powerful no-code integration platform enabling you to connect xMatters with the rest of your software tools bi-directionally. Streamline the event creation and enrich events in xMatters with events from your monitoring applications to improve cross-team collaboration effortlessly.
Sync annotations, updates and status changes between different platforms, and customize each workflow to suit your use case, regardless of its complexity level. Set up your workflows in a matter of minutes, instead of hours or days, to optimize end-to-end data flow and help your teams work better together.
Popular Use Cases
xMatters - OpsBridge Integration Use Case
With ZigiOps, you can easily sync your ITOM, DevOps and SRE teams by connecting xMatters and OpsBridge Manager (OBM).
OBM receives events from different tools, which you can redirect manually or automatically (based on specific conditions) to xMatters with ZigiOps. The opposite is also possible, as this integration is bi-directional.
OBM receives a new Event in the Event browser. This event is then transferred to a connected server for ZigiOps. ZigiOps creates a new alert in xMatters, featuring all the OBM event details.
ZigiOps supports back-sync between xMatters and OBM. You have granular field mapping control where you can set trigger conditions based on your use case, and define which updates get transferred between the two tools. Updates include lifecycle synchronization, regular fields, custom attributes, and annotations.
You can also sync Active or Closed Events from xMatters to OpsBridge. Again, you can define your custom fields in the field map, and update Events back bi-directionally. You can also take a custom field from OpsBridge and report it as a comment in xMatters.
xMatters - OpsBridge Integration Use Case
With ZigiOps, you can easily sync your ITOM, DevOps and SRE teams by connecting xMatters and OpsBridge Manager (OBM).
OBM receives events from different tools, which you can redirect manually or automatically (based on specific conditions) to xMatters with ZigiOps. The opposite is also possible, as this integration is bi-directional.
OBM receives a new Event in the Event browser. This event is then transferred to a connected server for ZigiOps. ZigiOps creates a new alert in xMatters, featuring all the OBM event details.
ZigiOps supports back-sync between xMatters and OBM. You have granular field mapping control where you can set trigger conditions based on your use case, and define which updates get transferred between the two tools. Updates include lifecycle synchronization, regular fields, custom attributes, and annotations.
You can also sync Active or Closed Events from xMatters to OpsBridge. Again, you can define your custom fields in the field map, and update Events back bi-directionally. You can also take a custom field from OpsBridge and report it as a comment in xMatters.
xMatters - vROps Integration Use Case
With ZigiOps, you can easily sync your ITOM, ITSM, and SRE teams by syncing xMatters and VMware vRealize Operations (vROps).
ZigiOps collects xMatters Events and reports them to vROps with all related information. Any updates to the transferred events are synchronized in both directions.
The opposite use case where vROps alerts are sent to xMatters is also possible
xMatters - vROps Integration Use Case
With ZigiOps, you can easily sync your ITOM, ITSM, and SRE teams by syncing xMatters and VMware vRealize Operations (vROps).
ZigiOps collects xMatters Events and reports them to vROps with all related information. Any updates to the transferred events are synchronized in both directions.
The opposite use case where vROps alerts are sent to xMatters is also possible
xMatters - Dynatrace Integration Use Case
With ZigiOps, you can easily sync your monitoring, ITSM, and SRE teams by syncing xMatters and Dynatrace.
ZigiOps collects Dynatrace Problems and logs them in xMatters as Events with all related information.
The platform also supports back-sync between xMatters and Dynatrace and returns all relevant information from the xMatters Events to the Dynatrace Problems as comments.
xMatters - Dynatrace Integration Use Case
With ZigiOps, you can easily sync your monitoring, ITSM, and SRE teams by syncing xMatters and Dynatrace.
ZigiOps collects Dynatrace Problems and logs them in xMatters as Events with all related information.
The platform also supports back-sync between xMatters and Dynatrace and returns all relevant information from the xMatters Events to the Dynatrace Problems as comments.
Seamless bi-directional integrations between xMatters and your other apps
Pre-built, out-of-the-box templates and workflows you can start using immediately
Conditional field mapping for a simplified integration logic
xMatters
Users Features
Global schema: automated relations between data from different systems
Advanced retry mechanism for improved error handling
100% secure, vendor-certified integrations
Resources
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