Challenges for xMatters users

xMatters is a popular solution that helps your DevOps, SRE and Operations teams simplify and automate workflows and guarantee continuous uptime and availability. It allows them to solve issues quickly and ensure the reliability of all systems. However, when different teams use different software ...

xMatters is a popular solution that helps your DevOps, SRE and Operations teams simplify and automate workflows and guarantee continuous uptime and availability. It allows them to solve issues quickly and ensure the reliability of all systems. However, when different teams use different software tools without connecting them, things can quickly become complicated. For teams to be efficient and to work together well, data transfer between enterprise applications needs to be quick and effortless. It’s crucial to have an instant overview of your operations via the different monitoring and ITSM platforms you use, if you want to resolve issues as they arise, and not let them affect your customers. If you manually transfer incidents and events between your different tools, you can easily make errors and cause a misalignment between teams. Connecting xMatters with the other systems your teams are using is the best approach.

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How do we solve them?

ZigiOps is a powerful no-code integration platform enabling you to connect xMatters with the rest of your software tools bi-directionally. Streamline the event creation and enrich events in xMatters with events from your monitoring applications to improve cross-team collaboration effortlessly. ...

ZigiOps is a powerful no-code integration platform enabling you to connect xMatters with the rest of your software tools bi-directionally. Streamline the event creation and enrich events in xMatters with events from your monitoring applications to improve cross-team collaboration effortlessly. Sync annotations, updates and status changes between different platforms, and customize each workflow to suit your use case, regardless of its complexity level. Set up your workflows in a matter of minutes, instead of hours or days, to optimize end-to-end data flow and help your teams work better together.

Other Integration Cases

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ITSM

Seamless bi-directional integrations between xMatters and your other apps​

Pre-built, out-of-the-box templates and workflows you can start using immediately ​

Conditional field mapping for a simplified integration logic​

xMatters

Users Features

Global schema: automated relations between data from different systems​

Advanced retry mechanism for improved error handling​

100% secure, vendor-certified integrations​

Resources

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