Sync Kubernetes and ServiceNow to automate your workflows and improve cross-team collaboration.
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Used in large regulated industries, including :
Supported Entities & Data Types
Capabilities
Observability & Monitoring
Dashboards, logs, alerts, and health checks ensure smooth operation.
Bulk / Historical Sync
Migrate data when going live or consolidating toolsets.
Conditional Synchronization
Control sync by project, issue type, priority, labels, or business rules.
Advanced Field Mapping
Map any standard or custom field, including comments and attachments.
Our no-code platform creates bi-directional connections between Jira and any othertool, supporting both on-premise and cloud instances.
ZigiOps connects Kubernetes deployment and configuration change events with ServiceNow change management, automatically creating or updating change records when new application versions are deployed, resource configurations are modified, or cluster-level changes are applied. Change managers gain visibility into the continuous deployment activity happening within Kubernetes environments, enabling them to maintain change governance without slowing down cloud-native delivery pipelines. This is especially valuable for organizations that must reconcile the speed of Kubernetes-driven delivery with enterprise change management requirements, providing a traceable audit trail for every cluster-level change without adding manual overhead to the DevOps workflow.
When Kubernetes cluster events indicate a service-affecting condition, such as pod crash loops, node failures, deployment rollback failures, or persistent volume issues, ZigiOps automatically creates a ServiceNow incident with all relevant cluster context mapped across, including namespace, affected workload, error state, and cluster identifier. IT operations and platform engineering teams can respond through the formal ITSM process immediately, without relying on informal alerting channels or manual ticket creation, and resolution updates can be synchronized back to the Kubernetes event layer as the issue is addressed. This integration ensures that cloud-native infrastructure disruptions are governed, tracked, and reported with the same rigor applied to traditional infrastructure incidents.
How the Integration Works
Start Syncing Data
Activate your integration and watch your data flow between systems in real time. Monitor sync status, review logs, and fine-tune settings as needed — all from a single UI.
Customise Your Integration
Tailor the integration to your exact needs using the no-code visual interface. Map fields across systems — ZigiOps supports text, numeric, date, dropdown, multi-select, checkbox, user/assignee, attachment, and custom fields.
Set sync direction (one-way or bidirectional), define filters to control which records sync, configure conflict resolution rules, and apply value transformations to ensure data consistency between platforms.
Choose an Integration Template
Select from a library of pre-built integration templates designed for the most common use cases. Each template comes with preexisting field mappings, filters, and sync rules ready to go.
Simply click "Enable" and the integration will start.
Connect Your Systems
Configure the connection to your source and target systems in ZigiOps.
Authentication is supported via basic credentials or OAuth, depending on the platform. We recommend creating a dedicated user account for ZigiOps to ensure clean audit trails and easier troubleshooting. The required permissions for this user will vary based on your specific integration use case.
Install ZigiOps or Login for SaaS
Download and install the ZigiOps integration platform on your preferred environment — on-premise or cloud.
The setup takes just a few minutes with no coding required.
Integration Features
No-Code Integration
Faster Releases
Error-Free Operations
