Connect Ivanti Neurons with the rest of your software applications and enable seamless end-to-end data exchange.
Challenges for Ivanti users
Ivanti helps you discover and fix issues before your users notice them. With it, troubleshooting your IT infrastructure becomes easier and more intuitive, and security is dramatically enhanced, of any device, anywhere. It combines IT service management (ITSM) and IT asset management (ITAM) in one. What if you need to sync Ivanti with your other tools and systems, though?
In large organizations, ITSM applications often coexist with monitoring tools, and might also need to be synchronized with DevOps. If you’re using multiple approaches and methodologies at once, these come with their own tools, and in that case, data needs to flow between applications instantly. App synchronization allows your teams to work together in sync, and to remediate problems as they arise quickly and efficiently.
If different teams use different tools, which is the case in most large enterprises, synchronization can be a challenge. If data flow is not instant, this can slow down incident resolution. Different monitoring tools, such as OpsBridge or Dynatrace, might need to be connected to Ivanti to give you a complete overview of your operations and systems. ITSM tools might also need to coexist, for different needs, or you might need to sync ITSM with DevOps.
ZigiOps is an agile no-code integration platform, which allows you to sync Ivanti with the rest of your software applications. You can streamline Incident detection and resolution by connecting Ivanti with OpsBridge or Dynatrace, or align it with the rest of your ITSM tools, such as ServiceNow, Cherwell, Jira Service Management or BMC Remedy.
With ZigiOps, you can transfer annotations, updates and status changes between different platforms with backsync. With our templates, you can set up your integration in a matter of minutes, and then tweak each workflow to fit your exact use case scenario. Optimize end-to-end data flow and help your teams work better together, by breaking down silos and eliminating bottlenecks.
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Micro Focus OpsBridge – Ivanti integration
With ZigiOps, you can instantly sync ITSM and monitoring/ITOM by connecting Ivanti with OpsBridge Manager (OBM).
OBM gathers Events from different tools, which you can transfer and log automatically to Ivanti with ZigiOps, based on specific predefined conditions. The opposite is also possible, as this integration is bi-directional.
OBM picks up a new Event in its Event browser. The Event is then forwarded to a connected server for ZigiOps. ZigiOps logs a new Alert in Ivanti, including all Event details from OBM.
ZigiOps features a back-sync option between Ivanti and OBM. You have control of all field mapping options, allowing you to set trigger conditions based on your use case, and select which updates need to be synced between the two tools. Updates include lifecycle synchronization, regular fields, custom attributes, and annotations.
ZigiOps connected Micro Focus and TOPdesk to automate the data flow between two companies. Read the integration success story.
ZigiOps connected ServiceNow and Micro Focus OBM to automate data flows between the two. Read their integration success story.
ZigiOps played a key role in Melco Resorts’ integration journey by integrating Jira and ServiceNow. This enabled real-time data exchange.
ZigiOps played a key role in PEXA’s integration journey by automating data flows between Jira and ServiceNow. Read their integration success story
ZigiOps helped one of the biggest telecoms in their integration journey by connecting Dynatrace and AppDynamics to Micro Focus OBM. Read their success story.
ZigiOps played a key role in Telus Health’s integration journey. Our product successfully connected their Dynatrace and Cherwell systems to Micro Focus OBM.
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