Connect SolarWinds and ServiceNow in minutes with ZigiOps’ powerful no-code integration between the two software tools. With our pre-built workflows, you get a wide set of actions, conditions, and transformations that are ready to use. Customize your integration to adapt it to your own needs and requirements, and make it fit your exact use case, regardless of its complexity. Seamlessly connect your teams to solve your most pressing business challenges, starting today.
Keeps your teams fully synchronized
Helps you reduce response time and boost customer satisfaction
Minimizes the risk of errors
Helps you automate and simplify processes
Eliminates duplicate work and bottlenecks
If your main monitoring system is SolarWinds and you want to synchronize events/alerts from monitoring into incidents in ServiceNow, this integration will help you do that.
When an event/alert is triggered in SolarWinds, the ZigiOps integration will pick it up based on a scheduled interval (every minute) and will create a related incident/change in ServiceNow. You have control on all data filtering functionalities to make sure the platform collects only the required SolarWinds events/alerts. Additionally, you have full control of the data field mapping to define how ZigiOps reports data to ServiceNow. Regular fields, custom properties and lifecycle fields are part of the synchronization.
Updates in SolarWinds for events/alerts already transferred to ServiceNow are collected on a scheduled interval (every minute) and synchronized with the related Incident/Change in ServiceNow for regular fields, custom fields, lifecycle fields and comments.
In large tech companies, connecting IT Service Management (ITSM) with the monitoring of IT infrastructure can be challenging. High-level objectives are common—maintain continuous availability and solve issues as fast as possible—but the tools used for each often aren’t synchronized. As every team uses the software tools they’re most used to, communication can suffer—especially if you’re not using an integration platform, such as an iPaaS.
ServiceNow is a widely used ITSM tool. SolarWinds is an IT infrastructure monitoring and management tool that helps companies manage their networks, systems, databases and applications. If you’re using both apps without integrating them, you’re missing out on the opportunity to exchange data seamlessly, and to improve communication.
ZigiOps’ agile integration between SolarWinds and ServiceNow extends the core functionalities of each of the two apps. This means that each team gets to use the tools they prefer, while still accessing the functionalities of both. This way, they can solve issues faster than ever and communicate more efficiently.
Our agile, scalable, no-code integration platform allows you to connect SolarWinds and ServiceNow in a few minutes. Sync events, alerts, topology from SolarWinds into ServiceNow. Start using your integration right away, instead of developing it internally, which can take weeks or even months. Customize it as needed to make it fit your specific use cases—and scale it up or down as you go.
Thanks to ZigiOps, you can optimize both ITSM and IT infrastructure monitoring and management, automate and centralize ticket creation and handling, react faster to downtimes and outages, and boost your customer satisfaction metrics, starting today.
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Streamline collaboration between your ITSM, DevOps and Monitoring teams