Challenges for Jira SM users

Jira Service Management is one of the most popular IT service management (ITSM) solutions out there, used to manage IT infrastructure and handle both customers’ and employees’ IT requests. Nevertheless, ITSM, DevOps, and monitoring/ITOM often coexist in large organizations, and they’re not ...

Jira Service Management is one of the most popular IT service management (ITSM) solutions out there, used to manage IT infrastructure and handle both customers’ and employees’ IT requests. Nevertheless, ITSM, DevOps, and monitoring/ITOM often coexist in large organizations, and they’re not always aligned. This makes efficient communication between teams and departments a challenge. If the different software tools you’re using aren’t connected, this might result in duplicated tasks, informational silos, and delayed data exchange. Making sure your teams are well-aligned is critical for the success of your business, and one of the best ways to achieve that is through a no-code integration platform.

How do we solve them?

We help your teams be more efficient and work better together by integrating the different software applications they’re using. With ZigiOps, you can track and organize incoming queries in Jira Service Management and solve issues faster by connecting it to the rest of your software tools. This ...

We help your teams be more efficient and work better together by integrating the different software applications they’re using. With ZigiOps, you can track and organize incoming queries in Jira Service Management and solve issues faster by connecting it to the rest of your software tools. This way, you can let each team use the apps they’re best familiar with—our integration platform will do the rest. Integrate Jira Service Management with ServiceNow, BMC Remedy, OpsBridge, Cherwell, Dynatrace, AppMon, NewRelic, Salesforce, and more. Streamline communication between DevOps, ITSM, ITOM, and APM, thanks to ZigiOps’ bi-directional, fully customizable integrations for Jira Service Management.

Other Integration Cases

ITSM
ITOM
Cloud
DevOps
CRM

Ready-to-use integrations between Jira Service Management and your other software tools: ServiceNow, OpsBridge, BMC Remedy, Splunk, and more.

Pre-built templates that you can deploy and start using in minutes

Conditional field mapping for a simplified and optimized integration logic

Jira Service Management

Users Features

Global schema: automated relations between data from each system

Fully customizable workflows, featuring chained and dependent actions

100% secure, vendor-certified integrations

Resources

Live Demo: How to Integrate Jira and ServiceNow in 5 Minutes

A live demo of integrating Jira and ServiceNow in minutes with ZigiOps. All your integration questions will be answered. See how to join.

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OST USA Case Study

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Icinga Integration Cases

Icinga is one of our newest connectors. Check the most common integrations with Icinga for ServiceNow and OpsBridge.

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