Data Types: Alerts / Incidents

Nutanix – Jira Service Management Overview

With ZigiOps, you can set up an integration between Nutanix and Jira SM, in only a few steps. Receive issues detected by Nutanix in Jira SM and get your helpdesk team involved straight away. Benefit from Nutanix advanced reporting capabilities to expand Jira Service Management’s functionalities effortlessly and fix issues faster than ever before. With our pre-built, ready-to-use workflows, you get a wide array of actions, conditions, and transformations that cover any use case you need to handle.

• Poll Azure for new tasks every for 60 seconds
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps

• Poll Jira tasks every 60 seconds
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any

• Poll Azure for changes on task item every 60 seconds
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any

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