Datadog Jira Service Management integration: two-way sync without scripts
No more manual updates between Datadog and Jira Service Management
Give your service desk Datadog context. ZigiOps turns Datadog Monitors into Jira Service Management Incidents in real time — status, priority and notes flow both ways, no scripts required.
Datadog 
Jira Service Management Datadog catches issues first, but Jira Service Management is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Monitor into an Incident — or it falls through the cracks.
ZigiOps turns every Datadog Monitor into a Jira Service Management Incident automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.
How the Datadog ↔ Jira Service Management mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Datadog 
Jira Service Management Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
Datadog connector Jira Service Management connector See the Incident-to-Resolution solution → See Datadog ↔ Jira Service Management sync live
Book a demo and we'll connect your Datadog and Jira Service Management instances in real time.