Data Types: Events

Azure Monitor – Jira Service Management Overview

Receive events from Azure Monitor directly delivered into Jira Service Management, thanks to ZigiOps’ integration between the two applications. Improve communication between teams and departments, and solve issues before your customers even notice them. Sync monitoring and ITSM in a few clicks, starting today.

• Poll Azure for new tasks every for 60 seconds
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps

• Poll Jira tasks every 60 seconds
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any

• Poll Azure for changes on task item every 60 seconds
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any

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