Lower response time and optimize your processes: integrate Dynatrace’s powerful cloud monitoring capabilities with some of the most widely used enterprise software tools, such as Micro Focus Ops Bridge, vRealize Operations Manager (vROps), ServiceNow, Jira, Jira Service Desk, BMC Remedy, Cherwell and Splunk. ZigiOps’ bi-directional integrations with Dynatrace will expand the functionalities of each tool you’re using, and streamline the communication between ITOM, ITSM, APM, and DevOps. Move on from identifying performance issues to implementing the right solutions in no time, and scale your operations effortlessly.
Available connectors for Dynatrace:
If Dynatrace Agents find servers that do not exist in the ServiceNow database but need monitoring, ZigiOps extracts the server information and reports it to the ServiceNow Configuration Management Database (CMDB). This way, it enriches topology information with data from Dynatrace. The integration platform performs regular checks to keep topology up to date.
ZigiOps collects Dynatrace Problems and logs them into ServiceNow as Incidents. It syncs related host details and other information, as well. The platform also returns all relevant information from ServiceNow Incidents to Dynatrace Problems as comments.
Dynatrace Agents locate servers that do not exist in the OpsBridge database, but need monitoring. ZigiOps takes the server information and logs it into the OpsBridge RTSM, enriching topology information with data from Dynatrace. The platform performs regular checks to keep all topology up to date.
ZigiOps collects Dynatrace Problems and forwards them to OpsBridge as Events with all the related host details and other information.
The integration platform extracts metrics from Dynatrace and reports them to the MF Operations Connector with all the related server and host information. This way, you can access them via the OpsBridge Performance Perspective tool and use them to build dashboards.
Dynatrace Discovery finds applications, services, processes or hosts that do not exist in the VMware vRealize Operations (vROps) database but need monitoring. ZigiOps extracts all the relevant host information and sends it to vROps, enriching the existing topology information with data from Dynatrace. The integration platform keeps topology up-to-date with regular checks.
ZigiOps collects Dynatrace metrics and logs them into VMware vRealize Operations with all related host information. You can then access these metrics in vROps and use them to build dashboards.