Challenges for for Dynatrace users
Dynatrace is a powerful cloud monitoring system popular among enterprises of all sizes and niches. The system's advanced capabilities to deliver full-scale monitoring over crucial aspects of the organization's infrastructure and processes. Organizations, however, use more than one software ...
Dynatrace is a powerful cloud monitoring system popular among enterprises of all sizes and niches. The system's advanced capabilities to deliver full-scale monitoring over crucial aspects of the organization's infrastructure and processes. Organizations, however, use more than one software running in their IT ecosystem. As a result, various departments in the company end up using different tools. This can disrupt the smooth cross-communication and collaboration between them. But with the help of the right integration platform, these problems get eliminated in a few clicks. Additionally, connecting Dynatrace with the rest of the organization's systems will lower response times and optimize processes.
How do we solve them?
With ZigiOps' bi-directional integration platform, connecting Dynatrace with the rest of the tools in the organization happens in a matter of minutes. This ensures instant and seamless data flow of vital information between Dynatrace and various ITOM, ITSM, DevOps, and APM tools like OpsBridge, ...
With ZigiOps' bi-directional integration platform, connecting Dynatrace with the rest of the tools in the organization happens in a matter of minutes. This ensures instant and seamless data flow of vital information between Dynatrace and various ITOM, ITSM, DevOps, and APM tools like OpsBridge, Jira vROps, ServiceNow, Splunk, Cherwell, and more. Connecting Dynatrace with the organization's IT infrastructure enhances the functionalities of each of the integrated systems. As a result, organizations streamline the communication between teams, scale their operations effortlessly, identify performance issues and find the right solution in time.
Popular Use Cases
Dynatrace - ServiceNow Integration Use Case
Dynatrace Agents discover servers that are not present in the ServiceNow database. However, they need to be. In this case, ZigiOps steps in and extracts the server information. The data gets reported to the ServiceNow Configuration Management Database (CMDB). This action significantly enriches the existing topology information with data from Dynatrace. Thanks to ZigiOps' bi-directional integration between Dynatrace and ServiceNow, the topology is kept up to date.
In case of missing Problems and logs from ServiceNow's database, ZigiOps collects them and transfers them into ServiceNow as Incidents. It syncs related host details and other information, as well. ZigiOps sends back all relevant information from ServiceNow Incidents to Dynatrace Problems as comments. Our Dynatrace ServiceNow integration is bi-directional and keeps both systems up-to-date at all times.
Dynatrace - OpsBridge Integration Use Case
Dynatrace Agents find servers which are not present in the OpsBridge database, yet they need to be monitored. The ZigiOps integration platform steps in. The tool collects the information and transfers it directly into the OpsBridge RTSM. This enriches the topology with data from Dynatrace. ZigiOps performs regular checks for any changes in any of the integrated systems to keep all topology up to date.
In another case, the tech team finds information (Problems) present in Dynatarce that is missing in OpsBrige's database. ZigiOps comes in and collects Dynatrace's Problems. Then, it directs them to OpsBridge as Events, along with all the related host details and other information.
ZigiOps can also extract metrics from Dynatrace. ZigiOps then reports those metrics to the MF Operations Connector with the related server and host information. As a result, the collected data is accessible via the OpsBridge Performance Perspective tool.
ZigiOps enables bi-directional integration between Dynatrace and OpsBridge to keep both systems always coordinated.
Dynatrace - vROps Integration Use Case
Dynatrace Discovery detects applications, services, processes, or hosts missing in the VMware vRealize Operations (vROps) database core. They, however, must be monitored. ZigiOps comes in and collects all the relevant host data and instantly transfers it to vROps. With this, the existing topology information in the systems gets enriched. ZigiOps also keeps topology up to date with regular checks in case there are changes in any of the two systems.
ZigiOps also helps with collecting Dynatrace metrics and logs them straight into VMware vRealize Operations along with all related host information. This way, the metrics are accessible at any time and from any place in vROps.
Other Integration Cases
Align monitoring, ITSM, ITOM, APM, and DevOps
Pre-built templates ready to be deployed immediately
Streamlined end-to-end dataflow and improved communication
Dynatrace
Users Features
A birdseye overview of operations, reduce response time and boost customer satisfaction
No coding or API knowledge required! Simple UI actions execute complex backend operations
100% secure, vendor-certified integrations
