Jira Service Management and Dynatrace, always in sync
Give your service desk Jira Service Management context. ZigiOps turns Jira Service Management Incidents into Dynatrace Problems in real time — status, priority and notes flow both ways, no scripts required.
Jira Service Management 
Dynatrace Jira Service Management catches issues first, but Dynatrace is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Incident into a Problem — or it falls through the cracks.
ZigiOps turns every Jira Service Management Incident into a Dynatrace Problem automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.
How the Jira Service Management ↔ Dynatrace mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Jira Service Management 
Dynatrace See Jira Service Management ↔ Dynatrace sync live
Book a demo and we'll connect your Jira Service Management and Dynatrace instances in real time.