Challenges for BMC Remedy users

BMC Remedy is a popular IT service management (ITSM) solution that many companies use to manage their IT infrastructure and handle service requests. With it, teams deliver better value and improve the overall experience of both customers and employees, by simplifying ITSM processes and automating ...

BMC Remedy is a popular IT service management (ITSM) solution that many companies use to manage their IT infrastructure and handle service requests. With it, teams deliver better value and improve the overall experience of both customers and employees, by simplifying ITSM processes and automating workflows. In most instances, BMC Remedy is used together with other enterprise apps, to manage different aspects of the company’s operations. In fact, ITSM, DevOps, ITOM, and APM often coexist in large organizations. For the success of your business, you need to make sure your teams are well-aligned and in sync. One of the best ways to achieve that is through a no-code integration platform.

How do we solve them?

Help your teams work better together by connecting BMC Remedy with all other software applications your company is using, and solve issues faster than ever by letting your teams communicate easily with each other. Extract all your incoming queries from BMC Remedy and log them instantly into your ...

Help your teams work better together by connecting BMC Remedy with all other software applications your company is using, and solve issues faster than ever by letting your teams communicate easily with each other. Extract all your incoming queries from BMC Remedy and log them instantly into your other systems, such as Jira, OpsBridge, Cherwell, Dynatrace, Azure DevOps, Salesforce, and more. Streamline communication between DevOps, ITSM, ITOM, and APM, thanks to ZigiOps’ bi-directional, scalable, fully customizable integrations for BMC Remedy. Help your teams and departments work better together, and do more with less effort.

Other Integration Cases

ITSM
ITOM
Cloud
CRM

Bi-directional integrations between BMC Remedy and your other software tools: ServiceNow, OpsBridge, Cherwell, Jira, and more.​

Pre-built templates you can deploy and start using in minutes instead of days or weeks​

Conditional field mapping for a simplified and optimized integration logic ​

BMC Remedy

Users Features

Global schema: automated relations between data from each system​

Fully customizable workflows, featuring chained and dependent actions​

100% secure, vendor-certified integrations that are routinely tested​

Resources

ServiceNow vs Jira Service Management

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ZigiOps Correlation Video

Correlation and integration go hand-by-hand. Connecting the different entities in the systems is not easy. See how we do it with ZigiOps.

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ZigiWave Wins Three Awards This Month

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Live Demo: How to Swiftly Integrate ServiceNow and Azure DevOps

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Recap of the Live Demo How to integrate Jira and ServiceNow in 5 minutes

A recap of the live demo for integrating Jira and ServiceNow with ZigiOps. See how we completed 2 integration use cases in minutes and what questions we got.

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