Connect Solarwinds with the rest of your software ecosystem to centralize and simplify data management, speed up response times and skyrocket your business results.
Challenges for SolarWinds users
Solarwinds helps you manage, troubleshoot, and optimize everything from your infrastructure to your end-user experience, and solve your complex performance and reliability problems. It allows the monitoring and lifecycle management of large volume, time-series machine data created across information systems.
However, today businesses need constant access to an ever-expanding ecosystem of applications and infrastructure. Many times enterprises use Solarwinds together with other ITSM and ITOM systems, like ServiceNow and MicroFocus OpsBridge. If you are using Solarwinds with other tools, you need to integrate them to be able to monitor and correlate data across the entire tech stack.
When teams are scattered across different offices or working remotely, and at the same time they use different tools to monitor and manage their work, they often need to transfer data manually from one tool to another. This causes errors and delays, and many times important details can be missed.
An integration platform can help you centralize and simplify data management of multiple instances in a single, consolidated view. When your systems work flawlessly together your teams can collaborate super-efficiently and your user experience skyrockets.
A no-code integration platform can help you align the different systems you are using by synchronizing them automatically. With ZigiOps you can connect Solarwinds to the rest of your enterprise applications and get central visibility and control through a tightly integrated experience.
ZigiOps automatically extracts Events and Alerts from Solarwinds and logs them into your other systems, like Jira Service Desk, OpsBridge, Salesforce and ServiceNow. This way you can instantly sync your monitoring, ITSM and CRM tools with Solarwinds and significantly improve cross-team communication and end-user experience.
SolarWinds scalability engines are designed to provide monitoring and management for large enterprise-class infrastructures. Get full transparency into your operations and infrastructure, thanks to ZigiOps’ powerful integrations for Solarwinds.
SolarWinds – Jira Service Management Integration
If your main APM system is SolarWinds and you want to log SolarWinds events/alerts as issues in Jira Service Management automatically, you can use ZigiOps’ integration to do this.
When an event/alert is triggered in SolarWinds, ZigiOps will detect it automatically and log an issue in Jira. You have control over the data filtering settings to make sure the integration collects only the necessary SolarWinds events/alerts. You also have full control over the data field mapping settings to define how ZigiOps reports data to Jira SM. Regular fields, custom properties and lifecycle fields are part of the integration.
ZigiOps automatically collects updates in SolarWinds for events/alerts already transferred to Jira SM . It then synchronizes them with the related issue in Jira SM for regular fields, custom fields, lifecycle fields and comments.
What systems do you want to integrate?
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Streamline collaboration between your ITSM, DevOps and Monitoring teams