Data Types: Alerts / Events / Incidents / Change requests / CMDB CIs / Custom records

BMC Remedyforce – Solarwinds Overview

Get all events discovered by Solarwinds instantly loaded into BMC Remedyforce, and improve end-to-end dataflow in only a few clicks. Thanks to ZigiOps’ integration between the two applications, you can access Solarwinds’ functionalities from BMC Remedyforce, and get full visibility into the status of your systems and infrastructure. Turn data into meaningful insights easier than ever before.

• Poll Azure for new tasks every for 60 seconds
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps

• Poll Jira tasks every 60 seconds
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any

• Poll Azure for changes on task item every 60 seconds
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any

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